I basically get the same error messages on each time. What am I doing wrong as no one else seems to be having this problem from the topics listed. This is my first post and am new to all of this but previous other blu rays have worked.
MakeMKV v1.8.6 win(x64-release) started
Profile parsing error: output format invalid
Failed to load conversion profile from file 'C:\Program Files (x86)\MakeMKV/aac-stereo.mmcp.xml'
The new version 1.8.9 is available for download at /download
Using direct disc access mode
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..08A6D3DC67E00C397AA7F71F39822C308D5 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F5DCDAAADC74A06396B1B1A93E6F5001D1 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0804A80BA5BAD05D931DB2928CE84374C9A to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0118CFDE38BCB8670667C32965768CE6884 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0766D0047AF91F562340411A9546308ECF6 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F53EFF6000B223F9967CBD7D7E4FDF2020 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0BE4EB36264BBE311F0D9A00F126DF3F821 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..09BCD9FBA72D76F5E3429989BF31601CBCF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..09FF2E6C68F97814D1E0135BC37FCB954B5 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FC35438FA0BF5FC409FC463EB0B7D9FD15 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0719DD64472A757812AF745B2411ECD000C to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0165BF4F3001910AC2EDB13A277E73A1C30 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02F1B63C190AEC9B409765E86DAFA7CAFFD to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02A9E307036FDAE15FB3EFAFE6953620CD6 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A9BB5CEDE96F0303971BC45C98A24F37A0 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..043E0C193397227D8DEAA39047A80EC7143 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..08152AE9CC8462B92F146F3C92F5F43E1AD to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DA1EF65C21B97EDDBA838C89619BB9E2F5 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00C2D18739212F73EEC9C3BEEC779C89BCE to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..098B56C4DA438B1D7E73807B92574278D82 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..024C02F24D88784233994FBACF6B0EEFA8D to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D4D222937BEAAAD0F5534E3A55BC8D04B5 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B090F954EF7C90BECBF4B7B66AB656A428 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B9C27590BD9B15AA891ECE71872038DE68 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E1A1E8E43C08841F03E4043CBD87E89C62 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C6022D2B230D1A5665864CAD4CD887E8C4 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..09F6BACB879CDFB9DD34088202628234219 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..045A03B8C723A2F844F3E30480E3DD7639F to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01A2071F06BAF585CE1168F3C26087FE1D3 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0BEAD621BA09D53F08D2A456E7922BE7198 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v46 , MKB saved as C:\Users\Mum/.MakeMKV/MKB_v46_RUSH.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Captain Phillips, Rush and Hostages
Re: Captain Phillips, Rush and Hostages
I reinstalled the app an now works fine but I am still wondering what I did wrong.
Re: Captain Phillips, Rush and Hostages
A couple of things from the log:
Second, the drive did not accept the AACS key provided by MakeMKV, which could be a transient problem, or it could be that the key in your old version was revoked.
If you insert a BD that has an AACS higher than the version of MakeMKV you're using knows about, it can (and usually WILL) revoke the MakeMKV AACS key at the drive itself. After that, ALL BDs will fail, until you update MakeMKV to one that has a new, valid key. v1.8.6 knows about AACS through v44, 1.8.7 and later can deal with v46.
Changing to a newer version of MakeMKV would provide a new key that had not been revoked, bringing things back to life. Reinstalling the older version would refresh files, which could fix a corrupted disk problem.
First, there is an error in one of your profiles, so it can't be loaded. That's minor.Profile parsing error: output format invalid
Failed to load conversion profile from file 'C:\Program Files (x86)\MakeMKV/aac-stereo.mmcp.xml'
The new version 1.8.9 is available for download at /download
Second, the drive did not accept the AACS key provided by MakeMKV, which could be a transient problem, or it could be that the key in your old version was revoked.
If you insert a BD that has an AACS higher than the version of MakeMKV you're using knows about, it can (and usually WILL) revoke the MakeMKV AACS key at the drive itself. After that, ALL BDs will fail, until you update MakeMKV to one that has a new, valid key. v1.8.6 knows about AACS through v44, 1.8.7 and later can deal with v46.
Changing to a newer version of MakeMKV would provide a new key that had not been revoked, bringing things back to life. Reinstalling the older version would refresh files, which could fix a corrupted disk problem.
MakeMKV Frequently Asked Questions
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging