Firefly - Disc 3 - Failed to Save

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Nethril
Posts: 9
Joined: Thu Dec 28, 2017 1:26 pm

Firefly - Disc 3 - Failed to Save

#1 Post by Nethril » Thu Dec 28, 2017 1:29 pm

Good Morning, I am attempting to save my third Blu-Ray disc of Firefly. 2 of the titles however return the error "Failed to Save" (00005.mpls and 00003.mpls). This is an original blu-ray disc purchased by me and all other titles across the 3 discs total have all saved successfully except these 2. Any help resolving would be greatly appreciated.

Thank you
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Lovely Rita
Posts: 273
Joined: Wed Apr 17, 2013 10:29 pm

Re: Firefly - Disc 3 - Failed to Save

#2 Post by Lovely Rita » Thu Dec 28, 2017 1:41 pm

Please post the full error message.
Registered User :wink:
Buy MakeMKV
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Nethril
Posts: 9
Joined: Thu Dec 28, 2017 1:26 pm

Re: Firefly - Disc 3 - Failed to Save

#3 Post by Nethril » Thu Dec 28, 2017 2:30 pm

Did not find a log file anywhere, so I copied the entire log.

Saving 2 titles into directory D:/Videos/
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7587557376'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587557376'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587557376'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587557376'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587557376'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7587557376'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587563520'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587563520'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7587557376'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587569664'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587569664'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587569664'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587569664'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587569664'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7587569664'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7587815424'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587815424'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587815424'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587815424'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587815424'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7587815424'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7587815424'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7587815424'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7587815424'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7588405248'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7588669440'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7588669440'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7588675584'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7588669440'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7588669440'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7588687872'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7588995072'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7588995072'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7588995072'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7588995072'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589001216'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589001216'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589001216'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589001216'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589001216'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589001216'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589001216'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589001216'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589001216'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589068800'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589068800'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589074944'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589068800'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589081088'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589081088'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589081088'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589081088'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589081088'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589081088'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589068800'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589087232'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589087232'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589087232'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589087232'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589068800'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589259264'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589259264'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589259264'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589259264'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589259264'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589259264'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589259264'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589259264'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589259264'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589259264'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589259264'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589259264'
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:213131387
DEBUG: Code 0 at A?qIBNh/E|!^[n4^k)=,:29394045
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:29394459
DEBUG: Code 3705693 at W?GGqm_M{/mv3zk_hi!U:121261497
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 2 to file D:/Videos//FIREFLY_DISC_3_t02.mkv
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7545802752'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7545802752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7545802752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7545802752'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7545808896'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7545808896'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7545802752'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7548948480'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7548948480'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7548948480'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7548948480'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7548948480'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7548948480'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7548948480'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7548948480'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7548948480'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7548948480'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7548948480'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7548948480'
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:213131387
DEBUG: Code 0 at A?qIBNh/E|!^[n4^k)=,:29394045
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:29394459
DEBUG: Code 3686010 at W?GGqm_M{/mv3zk_hi!U:121261497
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
Failed to save title 3 to file D:/Videos//FIREFLY_DISC_3_t03.mkv
Encountered 55 errors of type 'Read Error' - see /errors/read/
0 titles saved, 2 failed
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Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Firefly - Disc 3 - Failed to Save

#4 Post by Woodstock » Thu Dec 28, 2017 2:39 pm

Is this a USB-connected-and-powered optical drive?

The log is characteristic of a USB drive with inadequate power. As the rip speed increases, the drive runs out of power and resets, giving a read error, followed by device not available errors (text varies).

Assuming it is a USB drive, make sure it is plugged into a fully powered USB port, and NOT a USB hub, unless the hub has its own power supply. Some drives require a two-headed cable to run at full speed, but both need to be plugged into fully powered ports.

One work-around for this issue is saving to a "slow" destination, which will limit how fast MakeMKV spins the optical drive. I've tested it using a USB flash drive that was large enough to contain the rip, and that keeps the speed down to around 4-5x. The flash drive needs to be formatted to allow large files - exFAT (works for Windows and MacOS) or NTFS (Windows or Linux).
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Nethril
Posts: 9
Joined: Thu Dec 28, 2017 1:26 pm

Re: Firefly - Disc 3 - Failed to Save

#5 Post by Nethril » Thu Dec 28, 2017 2:46 pm

Interesting. Yes, it is a USB3 optical drive powered directly off the PC. What's odd is I have ripped around 40 other titles the past week without a single issue until this one. I will give it a go to a USB2 Hard Disk I have here and see if that will help solve the issue.

Thank you and will post back after I have the result.
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Nethril
Posts: 9
Joined: Thu Dec 28, 2017 1:26 pm

Re: Firefly - Disc 3 - Failed to Save

#6 Post by Nethril » Thu Dec 28, 2017 3:52 pm

F drive is a USB 2.0 5400 RPM 1 TB external hard disk I was saving to per the suggestion above. The errors are reported as below.

Of note - I have saved around 40 titles so far the past few days without any issues. This is the first disc I have had any issues with. It is a good condition blu-ray and the episodes play without issue. I would be more inclined to blame the fact that it is a USB drive if I wasn't seeing such a high level of success on other disc's up until this point. I unfortunately do not have access to any tower PC's, so I have no way to test this disc on an internal blu-ray drive. Again tho, something like 40 rips without issue until this one.

thank you all for helping :)




Saving 2 titles into directory F:/
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:213131387
DEBUG: Code 0 at A?qIBNh/E|!^[n4^k)=,:29394045
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:29394459
DEBUG: Code 3705822 at W?GGqm_M{/mv3zk_hi!U:121261497
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 2 to file F://FIREFLY_DISC_3_t02.mkv
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7550324736'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:213131387
DEBUG: Code 0 at A?qIBNh/E|!^[n4^k)=,:29394045
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:29394459
DEBUG: Code 3687099 at W?GGqm_M{/mv3zk_hi!U:121261497
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
Failed to save title 3 to file F://FIREFLY_DISC_3_t03.mkv
Encountered 23 errors of type 'Read Error' - see /errors/read/
0 titles saved, 2 failed
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Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Firefly - Disc 3 - Failed to Save

#7 Post by Woodstock » Thu Dec 28, 2017 3:55 pm

USB 3 ports should have plenty of power... assuming they're "to specification". Very weird. Some meet the speed requirements, though, without providing all the expected power. Laptops running on battery power often skimp on their USB power requirements.

Whether or not you'll encounter the problem depends a lot on the disk. If the main feature is long, MakeMKV can ramp the speed up pretty fast. I have seen over 10x on a few BDs. A lot of short titles won't let it go that fast, though.
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Nethril
Posts: 9
Joined: Thu Dec 28, 2017 1:26 pm

Re: Firefly - Disc 3 - Failed to Save

#8 Post by Nethril » Thu Dec 28, 2017 4:06 pm

It is USB3 and plugged directly in. It has worked on 40+ titles so far with this being the only ones with issues. Of note, I have ripped movies that were over 2 hours no issue - however these 1 hour episodes are being issues. I attempted to rip it directly to my USB 2.0 external hard disk which is a 1TB 5400 RPM disc. It resulted in the following errors:

Saving 2 titles into directory F:/
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7589523456'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7589523456'
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:213131387
DEBUG: Code 0 at A?qIBNh/E|!^[n4^k)=,:29394045
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:29394459
DEBUG: Code 3705822 at W?GGqm_M{/mv3zk_hi!U:121261497
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 2 to file F://FIREFLY_DISC_3_t02.mkv
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7550324736'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7551178752'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '7551178752'
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:213131387
DEBUG: Code 0 at A?qIBNh/E|!^[n4^k)=,:29394045
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:29394459
DEBUG: Code 3687099 at W?GGqm_M{/mv3zk_hi!U:121261497
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
Failed to save title 3 to file F://FIREFLY_DISC_3_t03.mkv
Encountered 23 errors of type 'Read Error' - see /errors/read/
0 titles saved, 2 failed
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Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Firefly - Disc 3 - Failed to Save

#9 Post by Woodstock » Thu Dec 28, 2017 4:15 pm

The work-around is to use a FLASH drive, not a hard drive. Flash media doesn't accept write data at the same speed as it can be read, so it usually presents a bottle-neck to any ripping. When I use a flash drive as a destination, I see "reads faster than can write" warnings, which keeps the read speed (and disk spin speed) down.

SSDs are a different case - they're usually faster to write to than hard drives.
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Nethril
Posts: 9
Joined: Thu Dec 28, 2017 1:26 pm

Re: Firefly - Disc 3 - Failed to Save

#10 Post by Nethril » Thu Dec 28, 2017 4:35 pm

Copy that - will have to seek out a USB drive that is large enough :) TY & i'll post an update later once i've tried it.
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Nethril
Posts: 9
Joined: Thu Dec 28, 2017 1:26 pm

Re: Firefly - Disc 3 - Failed to Save

#11 Post by Nethril » Thu Dec 28, 2017 5:00 pm

USB 2.0 16G Flash Drive unfortunately resulted in the following errors:

Saving 1 titles into directory F:/
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7584737280'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7584737280'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7584737280'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7584737280'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7584737280'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '7584737280'
DEBUG: Code 3221225628 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7584737280'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7584737280'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7584737280'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7584737280'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7584737280'
DEBUG: Code 100864261 at *XmTU:GggV\`@uIcKS:121262969
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00006.m2ts' at offset '7584737280'
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:213131387
DEBUG: Code 0 at A?qIBNh/E|!^[n4^k)=,:29394045
DEBUG: Code 0 at W?GGqm_M{/mv3zk_hi!U:29394459
DEBUG: Code 3703485 at W?GGqm_M{/mv3zk_hi!U:121261497
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
DEBUG: Code 0 at UQ+sW<]'JcJjh HXobi6::213135297
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 2 to file F://FIREFLY_DISC_3_t02.mkv
Encountered 11 errors of type 'Read Error' - see /errors/read/
0 titles saved, 1 failed
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Nethril
Posts: 9
Joined: Thu Dec 28, 2017 1:26 pm

Re: Firefly - Disc 3 - Failed to Save

#12 Post by Nethril » Thu Dec 28, 2017 6:07 pm

Attempted to post a reply with logs - however it is pending review. Long story short, same errors when going to a 16gb USB2.0 Flash Drive. I assume you are not meaning Flash Memory (such as Micro SD) - however I could also try that if it is a possibility to resolve.

Thanks again for all the help
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Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Firefly - Disc 3 - Failed to Save

#13 Post by Woodstock » Thu Dec 28, 2017 7:03 pm

I just noticed that the offset for one of the errors is consistent with each rip log you've posted: 7589523456. That is highly unusual for a power issue. Usually, it's plus or minus 10% between rips, but this one happened at least 3 times in the exact same location, and then the drive went off-line for a bit, which could be it's locked in a battle to retry the read, while the operating system times out.

Have you checked the disk for defects? Even being dirty, there is usually variance in where the error occurs.
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Nethril
Posts: 9
Joined: Thu Dec 28, 2017 1:26 pm

Re: Firefly - Disc 3 - Failed to Save

#14 Post by Nethril » Thu Dec 28, 2017 8:19 pm

It doesn't appear defective - and the disc plays perfectly normal when viewing. You know how discs can be sneaky like that tho and could be a small scratch I am missing. I will chalk it up as a disc issue and keep going.

thank you so very much for helping. I appreciate it
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preserve
Posts: 746
Joined: Sun Sep 13, 2015 10:21 pm
Location: Canada

Re: Firefly - Disc 3 - Failed to Save

#15 Post by preserve » Fri Jan 05, 2018 7:38 pm

I always check my Blu-rays as soon as I get them to make sure there's no defects - if there's a defect, it gets returned to Amazon :)

Firefly is on sale right now if you need a replacement copy :)

https://www.amazon.com/gp/product/B0745 ... dbd3fa7516
Using: ASUS BW-16D1HT 3.00
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