MakeMKV 1.9.10 installs but crashes on loading

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Obvious1
Posts: 3
Joined: Fri Apr 22, 2016 5:56 am

MakeMKV 1.9.10 installs but crashes on loading

#1 Post by Obvious1 » Fri Apr 22, 2016 6:04 am

I've got an up to date Windows 10-64 setup. v1.9.09 worked great, but tonight when I loaded it, it told me I had to enter a registration # or upgrade to v. .10. As I've no idea how to get a registration # (there's no buy link that I'm aware of) I installed v.10 as an administrator. It loads to a point, tells me it has started, then (Not Responding) appears for a few seconds followed by a pop-up saying Fatal Error occurred, program will now exit.

I'm rather disappointed.

Obvious1
Posts: 3
Joined: Fri Apr 22, 2016 5:56 am

Re: MakeMKV 1.9.10 installs but crashes on loading

#2 Post by Obvious1 » Fri Apr 22, 2016 6:19 am

Okay, on studying the board I uninstalled v 1.9.10, reinstalled 1.9.09, & ran this registration code at the end of the installation routine:

T-s3SN8ux5qQlNBylE3l1GXnsJaLJoU7VFlM7k0SUSKA7qABr4t9DUwqHUMmV0DUT7QY

It loaded fine, ran fine, & on loading notified me v...10 was now available & helpfully provided a link. It could be that with the code involved it might load perfectly but I think I'll wait until v...11 or beyond to find out...

Woodstock
Posts: 10590
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV 1.9.10 installs but crashes on loading

#3 Post by Woodstock » Fri Apr 22, 2016 12:54 pm

Check your Event Viewer log to see if you had interference from your antivirus. There are two brands of AV that are saying MakeMKV is suspicious. Others say no problem, and one (Avira) has tested it and declared it "clean". Your symptoms are similar to what happens when the AV kicks in mid-program load.

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