can't open uhd blue-ray

[brobeanszzz]

hey everyone im just starting with make mkv i have no problems with dvd/blue-ray but i cant open 4k uhd blue-rays
is there somthing i am missing?



Drive informatie
Naam OS-apparaat: \Device\CdRom0
Huidig profiel: BD-ROM
Fabrikant: PIONEER
Product: BD-RW BDR-UD04
Revisie: 1.14
Serienummer: [redacted]
Firmware datum: 2020-06-15
Bus encryptie flags: 1B
Highest AACS version: 72

LibreDrive Information
Status: Enabled
Drive platform: RS8A10
Firmware name: PIONEER BDR-US04
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Informatie
Label: ZOOTOPIA
Tijdstempel: 2019-09-03 18:49:05
Beveiliging: AACS2.0/C v72
Data capaciteit: 59.75 Gb
Disctype: BD-ROM UHD
Aantal lagen: 2
Bus encryptie flags: 80

Started MakeMKV v1.17.7 win(x64 release).
Download latest SDF to C:\Users\man-cave/.MakeMKV...
Auto SDF download is disabled or failed.
Using LibreDrive mode (v01.0 id=489CDFD6D392)
Using direct disc access mode
Hash table contents loaded, integrity of the M2TS files is verified.
Download latest HK to C:\Users\man-cave/.MakeMKV...
Auto HK download is disabled or failed.
AACS dump file saved as C:\Users\man-cave/.MakeMKV/MKB20_v72_Zootopia_E7B3.tgz
Unknown volume key for this disc - video cannot be decoded
Disc opening failed

[SamuriHL]

hey everyone im just starting with make mkv i have no problems with dvd/blue-ray but i cant open 4k uhd blue-rays
is there somthing i am missing?

Started MakeMKV v1.17.7 win(x64 release).
Download latest SDF to C:\Users\man-cave/.MakeMKV...
Auto SDF download is disabled or failed.

Yes. That is missing. You need to resolve that problem.

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