Disney discs read errors on flawless discs

[boolian2]

First Cinderella Blu-ray, now Star Wars Phantom Menace UHD Blu-ray. Using LG WH6NS60 drive 1.00 firmware. I have 2 drives it happens in both. Also happens in DVDFab. I literally just opened the discs.

[eNoize]

I'm experiencing the same problem right now with Disney's 'Turning Red' UHD disc, which is brand new and literally just opened to rip.

[boolian2]

I'm experiencing the same problem right now with Disney's 'Turning Red' UHD disc, which is brand new and literally just opened to rip.

I also just bought Turning Red, and am opening it to rip later. Not looking forward to it now. Will report back with my experience.

[DaveQ]

Even new out of the package, and even if you can't see anything when you examine the disc:

9 times out of 10, you need only clean the disc. You can try following the standard advice to wipe from center to edge with a soft cloth. But I've had the best success washing gently with water and dish soap, rubbing with nothing harder than the pads of my fingers. Work up a lather, rinse thoroughly, and dry with a soft cotton cloth.

It's actually been far more successful than 9 times out of 10... I've had only two discs fail to read in 11 years of ripping blu-rays using this method.

[eNoize]

Even after cleaning the disc, it still won't rip.

[boolian2]

Even after cleaning the disc, it still won't rip.

I just ripped Turning Red (Best Buy steelbook version, might be different disc than yours) and it worked.

Backup done no read errors

Screenshot 2022-05-17 023217.png (47.2 KiB) Viewed 6059 times

[eNoize]

Damn, really!?! This is my second disc after returning the last one to Best Buy. Will try again tonight. Thanks.