Failed to open A Quiet Place

[annisman]

There is a key for it in the hashed keys file, any idea why I still cant open it ? My drive and makemkv both recognize what disk it is.

[rivey]

There is a key for it in the hashed keys file, any idea why I still cant open it ? My drive and makemkv both recognize what disk it is.

What is it saying in the log. It is possible that might need to forward the log for this disc to Mike. It could be that yours will need a different key than the on in the current hashed keys file. Quite a few movies have more than one entry. Post the log and that might give us a clue.

[annisman]

There is a key for it in the hashed keys file, any idea why I still cant open it ? My drive and makemkv both recognize what disk it is.

What is it saying in the log. It is possible that might need to forward the log for this disc to Mike. It could be that yours will need a different key than the on in the current hashed keys file. Quite a few movies have more than one entry. Post the log and that might give us a clue.

Ok cool I can check it when I get home from work later, how do you access the log ?

[rivey]

There is a key for it in the hashed keys file, any idea why I still cant open it ? My drive and makemkv both recognize what disk it is.

What is it saying in the log. It is possible that might need to forward the log for this disc to Mike. It could be that yours will need a different key than the on in the current hashed keys file. Quite a few movies have more than one entry. Post the log and that might give us a clue.

Ok cool I can check it when I get home from work later, how do you access the log ?

In MakeMKV, click on view and then preferences. Click on the general tab and make sure the "Expert" box is checked. Then click apply and then ok. This will allow the log to show in the lower window. That should give all the info that is needed when you rip a disc.

[annisman]

I will thanks.