Drive revoked?

[MatOD]

I'm having trouble ripping blurays using MakeMKV on ubuntu 16.04. I get the below error when attempting to do so. It is an external bluray (details also below). I question if the drive is revoked as I can rip blurays with it on a windows system.

The drive is not mounted. Any suggestions?

MakeMKV v1.10.6 linux(x64-release) started
Using direct disc access mode
Evaluation version, 30 day(s) out of 30 remaining
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..06C26CB3D720F945833AE0ABE9248154B1B to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01886FAAD38DE2BF0A4F4E4180ECFD5EAC7 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..013CBC107AEF7707BB5E20F2559E6F5879B to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02CD95D356F4A5B4E542FCB5F2217097B37 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..03E878FE8C87CE4C105FF45F93BA76A66FA to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07FB9EFACED4A74B882BAD980808828FD3F to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05C5EC366B8B99BA6C3D8BB4761550B778E to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..082CE37852B88864919692A4FD2668F04BD to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05F93509E14B248D1DEEC549922A4A32438 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A09F02407E14660075B1E9F6910C078864 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v62 , MKB saved as /home/mat/.MakeMKV/MKB_v62_THE_INFILTRATOR.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

*-usbhost:1
product: xHCI Host Controller
vendor: Linux 4.8.0-54-generic xhci-hcd
physical id: 1
bus info: usb@3
logical name: usb3
version: 4.08
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
*-usb
description: Mass storage device
product: -USB3.0 Case
vendor: Firstcom
physical id: 1
bus info: usb@3:1
logical name: scsi3
version: 1.01
serial: 30303030303030303030303030303030
capabilities: usb-3.00 atapi emulated scsi-host
configuration: driver=usb-storage maxpower=144mA speed=5000Mbit/s
*-cdrom
description: DVD-RAM writer
product: BD ROM BC-5640H
vendor: Optiarc
physical id: 0.0.0
bus info: scsi@3:0.0.0
logical name: /dev/sr1
version: 1.00
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: status=ready
*-medium
physical id: 0
logical name: /dev/sr1

[Woodstock]

There have been other reports of usb-attached drives not allowing necessary access to do the key exchange, while internal drives work just fine. It does not necessarily mean the drive has been revoked.

Do you have access to a Windows machine to try the drive on, with the Windows version of MakeMKV? That will be a good indicator of whether it's a permission problem or the drive has blocked the MakeMKV keys.

[MatOD]

Yes, the drive works fine on a Windows machine.

I have run

Code: Select all

sudo makemkv

so in theory it should have all possible permissions? What should I be looking at to solve this issue.

Thanks Mat.

[Woodstock]

Your and my theories about sudo say yes, it should have full permissions, but... I'm not so certain that ubuntu agrees with us.

[MatOD]

Further testing has has shown:

I've managed to get the drive to work with VLC.
The drive works on an older version of Ubuntu(12.04 LTS).
A borrowed USB blu ray drive works on Ubuntu 16.04.

I'm not sure if that helps any.

Mat.

[MatOD]

After many attempts to solve the problem. I gave up and bought a new caddy. I can confirm that the following one:

https://www.amazon.co.uk/gp/product/B00 ... UTF8&psc=1

Is currently working.

[pimpinonline]

I am having this issue with my internal LG BU40N using windows 10. I have tried a few of my movies, but no luck. I have the most recent keydb.cfg.

Here are the details of one movie I am trying to rip, and my drive info:
Drive Information
OS device name: \Device\CdRom0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BU40N
Revision: 1.01
Firmware date: 2117-06-29 10:17:
Bus encryption flags: 17
Highest AACS version: 60

Disc Information
Label: THE_LEGO_MOVIE
Timestamp: 2016-01-09 14:00:21
Data capacity: 45.84 Gb
Disc type: BD-ROM UHD
Number of layers: 2
Bus encryption flags: 80

I get the following error:

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MakeMKV v1.10.8 win(x64-release) started
Using direct disc access mode
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..03F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..03F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..07F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..07F to device 'SPTI:\Device\CdRom0'
 ....
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Saved AACS dump file as C:\Users\kylem/.MakeMKV/MKB20_v57_The_Lego_Movie.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

[Woodstock]

Did these errors occur on Linux or Win10? You posted in the Linux section...

Please activate "debug logging" (the instructions for that are in the FAQ link in my signature) and try the rip again.

The most likely cause is an error in reading the directory area of the disk, which is where the key information is stored. But "regular" logging does not always show that.

With all operating systems, there can be times where some other program has direct control over the drive, which can also prevent MakeMKV from reading the directory area.

[pimpinonline]

Sorry about that, I know this was a OS specific forum, but the topic was related enough that I was hesitant to create a new thread.

I will create a new thread in a more appropriate place, thanks. I think my issue is related to the UHD certified vs. UHD friendly drive I am using. I have done quite a bit of reading, and it seems that only the UHD friendly drives work with this public key workaround.

[slava_jazz]

the same to me
System: i7-3770K, win10/64, gtx980
“the revenant” ultraHD premium disc, German version

Code: Select all

MakeMKV v1.10.9 win(x64-release) started
Backing up disc into folder "D:/Video/backup/THE_REVENANT"
Evaluation version, 30 day(s) out of 30 remaining
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..03F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..03F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..07F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..07F to device 'SPTI:\Device\CdRom0'

...

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..002000800 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive