Hello all,
I downloaded and installed MakeMKV_v1.9.5.exe on Windows 7 SP1 (64bit) machine. After launching application it opens and I see my drive BW-12B1ST. As soon as I try clicking anything in application window (file/view/help or anything inside window) I get a not responding and application has to close. Any suggestions to what might be causing this?
makemkv application crashes
Re: makemkv application crashes
Unfortunately, not with the information you've got so far.
If you could, check the Windows Event Manager, and see if there is any information about the crash in it.
If you could, check the Windows Event Manager, and see if there is any information about the crash in it.
MakeMKV Frequently Asked Questions
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
Re: makemkv application crashes
I ended up installing Setup_MakeMKV_v1.9.4.exe and it worked, took about 19 minutes. I'll have to look into reducing file size. About 20gb for 1968 Planet of the Apes.
Checked event viewer
Log Name: Application
Source: Application Error
Date: 8/10/2015 9:47:01 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: makemkvcon64.exe, version: 0.0.0.0, time stamp: 0x55b55755
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000005
Fault offset: 0x000000000004e108
Faulting process id: 0x1744
Faulting application start time: 0x01d0d383ca89b82b
Faulting application path: C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 09cb4ab0-3f77-11e5-8006-3085a992d8fd
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-08-10T15:47:01.000000000Z" />
<EventRecordID>22038</EventRecordID>
<Channel>Application</Channel>
<Computer>DeanLombardi-PC</Computer>
<Security />
</System>
<EventData>
<Data>makemkvcon64.exe</Data>
<Data>0.0.0.0</Data>
<Data>55b55755</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18869</Data>
<Data>556366f2</Data>
<Data>c0000005</Data>
<Data>000000000004e108</Data>
<Data>1744</Data>
<Data>01d0d383ca89b82b</Data>
<Data>C:\Program Files (x86)\MakeMKV\makemkvcon64.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>09cb4ab0-3f77-11e5-8006-3085a992d8fd</Data>
</EventData>
Checked event viewer
Log Name: Application
Source: Application Error
Date: 8/10/2015 9:47:01 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: makemkvcon64.exe, version: 0.0.0.0, time stamp: 0x55b55755
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000005
Fault offset: 0x000000000004e108
Faulting process id: 0x1744
Faulting application start time: 0x01d0d383ca89b82b
Faulting application path: C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 09cb4ab0-3f77-11e5-8006-3085a992d8fd
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-08-10T15:47:01.000000000Z" />
<EventRecordID>22038</EventRecordID>
<Channel>Application</Channel>
<Computer>DeanLombardi-PC</Computer>
<Security />
</System>
<EventData>
<Data>makemkvcon64.exe</Data>
<Data>0.0.0.0</Data>
<Data>55b55755</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18869</Data>
<Data>556366f2</Data>
<Data>c0000005</Data>
<Data>000000000004e108</Data>
<Data>1744</Data>
<Data>01d0d383ca89b82b</Data>
<Data>C:\Program Files (x86)\MakeMKV\makemkvcon64.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>09cb4ab0-3f77-11e5-8006-3085a992d8fd</Data>
</EventData>