Fatal Error after initial scan

[pepoluan]

Hello, I can't use MakeMKV at all.

After the "Opening DVD Disc" process, the program *always* hit a "Fatal Error" (see attached screenshot)

Clicking OK will close the MakeMKV window ... but the makemkv.exe process still runs in the background.

Here's the contents of the log file:

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Debug log started at Sun Aug 19 17:10:38 2012 , written by MakeMKV v1.7.7 win(x86-release)
Using 492672KB for read cache.
001005:0000 MakeMKV v1.7.7 win(x86-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Documents and Settings\id_ppoluan/MakeMKV_log.txt
003007:0000 Using direct disc access mode
003002:0000 Calculated BUP offset for VTS #0 does not match one in IFO header.
003002:0000 Calculated BUP offset for VTS #1 does not match one in IFO header.
003002:0000 Calculated BUP offset for VTS #2 does not match one in IFO header.
003025:0000 Title #0 has length of 18 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003028:0000 Title #1 was added (12 cell(s), 0:54:20)
003028:0000 Title #2 was added (1 cell(s), 0:02:18)
005011:0000 Operation successfully completed
csf9
csf6
Application exited at Sun Aug 19 17:17:16 2012

I'm using Windows XP SP3.

[mike admin]

Please do the following: launch cmd.exe , navigate to the folder where MakeMKV is installed and type

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makemkv.exe debug dbg.txt

Reproduce the error, and send produced file dbg.txt as well as makemkv log file to support@makemkv.com