I am getting this message when trying to access FlashGordon
The volume key is unknown for this disc - video can't be decrypted
First time i have came across this, is there anything i need to do?
Thanks
UK Flash Gordon UHD
Re: UK Flash Gordon UHD
The log will have a path to a .tgz file created as part of the attempted rip. That file needs to be emailed to svq@makemkv.com for analysis.
After a few days, try the rip again. MakeMKV downloads volume keys as needed, once they're created by Mike. But he needs that .tgz file to do it.
After a few days, try the rip again. MakeMKV downloads volume keys as needed, once they're created by Mike. But he needs that .tgz file to do it.
MakeMKV Frequently Asked Questions
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
Re: UK Flash Gordon UHD
Appreciated that,i have sent it through.
Re: UK Flash Gordon UHD
Thank you,it's now working!