The Man From Snowy River

Please post here for issues related to Blu-ray discs
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dot19408
Posts: 4
Joined: Mon Aug 12, 2019 3:23 pm

The Man From Snowy River

Post by dot19408 »

Every time i attempt to rip this disc MakeMKV crashes with "A Fatal Error Occurred" and closes.
I've ripped a dozen DVDs and a few Blu Rays today without issue.

Windows 10 1809
MakeMKV 1.14.4
Pioneer BDR-XD05s

Windows Event Log:

Log Name: Application
Source: Application Error
Date: 8/30/2019 1:38:10 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: EliteDesk800
Description:
Faulting application name: makemkvcon64.exe, version: 1.14.4.0, time stamp: 0x5cfa897f
Faulting module name: makemkvcon64.exe, version: 1.14.4.0, time stamp: 0x5cfa897f
Exception code: 0xc0000005
Fault offset: 0x00000000001cbc11
Faulting process id: 0xa04
Faulting application start time: 0x01d55f59971d42f1
Faulting application path: C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
Faulting module path: C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
Report Id: eb8be17a-451a-4ab9-9d9d-9673c84c6d88
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-08-30T17:38:10.318898200Z" />
<EventRecordID>6087</EventRecordID>
<Channel>Application</Channel>
<Computer>EliteDesk800</Computer>
<Security />
</System>
<EventData>
<Data>makemkvcon64.exe</Data>
<Data>1.14.4.0</Data>
<Data>5cfa897f</Data>
<Data>makemkvcon64.exe</Data>
<Data>1.14.4.0</Data>
<Data>5cfa897f</Data>
<Data>c0000005</Data>
<Data>00000000001cbc11</Data>
<Data>a04</Data>
<Data>01d55f59971d42f1</Data>
<Data>C:\Program Files (x86)\MakeMKV\makemkvcon64.exe</Data>
<Data>C:\Program Files (x86)\MakeMKV\makemkvcon64.exe</Data>
<Data>eb8be17a-451a-4ab9-9d9d-9673c84c6d88</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Man From Snowy River

Post by Woodstock »

Most frequent cause of this is Windows Update deciding to change permissions around, or even deleting parts of MakeMKV.

Some things to read:
Windows 10 October 2018 Update refines ransomware protection
How to allow apps blocked by ransomware protection on Windows 10 October 2018 Update
dot19408
Posts: 4
Joined: Mon Aug 12, 2019 3:23 pm

Re: The Man From Snowy River

Post by dot19408 »

I exempted the MakeMKV executables from Defender, uninstalled and re-installed MakeMKV, and it still crashes.
It's only this one disc though...

I'll see if a machine at work had a BD drive that I can test it on.

Thanks!
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