Please post here for issues related to UHD discs
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shawnc22
- Posts: 637
- Joined: Tue Jan 21, 2020 7:40 am
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by shawnc22 » Wed Apr 08, 2020 3:50 am
Sorry to revive an old topic but just got a new disk from Amazon and can't seem to decrypt it again. Double checked my internet to make sure nothing was blocking keys from being downloaded and everything looked good. Maybe a new batch of disks were printed? Sent the dump in but I'm wondering if these error codes in the log are of any significance?
Code: Select all
Using LibreDrive mode (v05 id=7FA2657C7667)
Saved AACS dump file as C:\Users\Shawn/.MakeMKV/MKB20_v68_THE_SHINING_E595.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at Ol~"E_@BEikMd^~p:29396092
DEBUG: Code 0 at NR&;1u{bv^'(x Y{l)B:121273411
DEBUG: Code 0 at >=1ji=7|kY2WOH"D3Xr^:29396713
Backup failed
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st4evr
- Posts: 705
- Joined: Tue Mar 06, 2018 11:38 pm
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by st4evr » Wed Apr 08, 2020 4:29 pm
shawnc22 wrote: Wed Apr 08, 2020 3:50 am
Sorry to revive an old topic but just got a new disk from Amazon and can't seem to decrypt it again. Double checked my internet to make sure nothing was blocking keys from being downloaded and everything looked good. Maybe a new batch of disks were printed? Sent the dump in but I'm wondering if these error codes in the log are of any significance?
Code: Select all
Using LibreDrive mode (v05 id=7FA2657C7667)
Saved AACS dump file as C:\Users\Shawn/.MakeMKV/MKB20_v68_THE_SHINING_E595.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at Ol~"E_@BEikMd^~p:29396092
DEBUG: Code 0 at NR&;1u{bv^'(x Y{l)B:121273411
DEBUG: Code 0 at >=1ji=7|kY2WOH"D3Xr^:29396713
Backup failed
Does the part of the error above what you quote show anything that resembles what is discussed in the linked posted below regarding HK downloading being disabled?
https://www.makemkv.com/forum/viewtopic ... isc#p86980
If not, but there is still more to this error, you may need to post the entire error so that someone can better advise if at all possible.
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shawnc22
- Posts: 637
- Joined: Tue Jan 21, 2020 7:40 am
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by shawnc22 » Wed Apr 08, 2020 4:40 pm
st4evr wrote: Wed Apr 08, 2020 4:29 pm
shawnc22 wrote: Wed Apr 08, 2020 3:50 am
Sorry to revive an old topic but just got a new disk from Amazon and can't seem to decrypt it again. Double checked my internet to make sure nothing was blocking keys from being downloaded and everything looked good. Maybe a new batch of disks were printed? Sent the dump in but I'm wondering if these error codes in the log are of any significance?
Code: Select all
Using LibreDrive mode (v05 id=7FA2657C7667)
Saved AACS dump file as C:\Users\Shawn/.MakeMKV/MKB20_v68_THE_SHINING_E595.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at Ol~"E_@BEikMd^~p:29396092
DEBUG: Code 0 at NR&;1u{bv^'(x Y{l)B:121273411
DEBUG: Code 0 at >=1ji=7|kY2WOH"D3Xr^:29396713
Backup failed
Does the part of the error above what you quote show anything that resembles what is discussed in the linked posted below regarding HK downloading being disabled?
https://www.makemkv.com/forum/viewtopic ... isc#p86980
If not, but there is still more to this error, you may need to post the entire error so that someone can better advise if at all possible.
Nope, no mention of any HK key issues. Here's the entire log from application start:
Code: Select all
MakeMKV v1.15.0 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\Shawn/MakeMKV_log.txt
Using direct disc access mode
DEBUG: Code 0 at a}BTME{b~ZpS/| @U:121263130
DEBUG: Code 1 at a}BTME{b~ZpS/| @U:121263130
Using LibreDrive mode (v05 id=7FA2657C7667)
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\Shawn/.MakeMKV/MKB20_v68_The_Shining_E595.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at Ol~"E_@BEikMd^~p:29396092
DEBUG: Code 0 at Ol~"E_@BEikMd^~p:29395172
Failed to open disc
I also made an encrypted backup of the entire disk and tried it on another computer (no UHD drive installed) with v1.14.7 just in case and got the same volume key error. Looks like it gets stuck on reading \AACS\ContentHash002.tbl and then produces the volume key error. Hoping it's just a different hash key from a new batch of disks.
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chandlerdepMODE
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- Joined: Wed Apr 15, 2020 1:52 am
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by chandlerdepMODE » Wed Apr 15, 2020 1:58 am
I'm having the same issue with the disc I just purchased from Amazon as well, I emailed the aacs dump
I had the following debug codes in the log
SDF v06d: ASUS_BW-16D1HT_3.02_211711241413_KLRK15G0649
SDF v06d: HL-DT-ST_BD-RE__WH14NS40_1.02_211512111503_KLKJCS83423
003007:0000 Using direct disc access mode
001003:0020 DEBUG: Code 0 at a}BTME{b~ZpS/| @U:121263130
001003:0020 DEBUG: Code 1 at a}BTME{b~ZpS/| @U:121263130
SDF v06d: HL-DT-ST_BD-RE__WH14NS40_1.02_211512111503_KLKJCS83423
001011:0000 Using LibreDrive mode (v05 id=10F16E86E12A)
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at sMvU$A}zJ$@KgUtt:213132974
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shawnc22
- Posts: 637
- Joined: Tue Jan 21, 2020 7:40 am
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by shawnc22 » Wed Apr 15, 2020 3:42 am
chandlerdepMODE wrote: Wed Apr 15, 2020 1:58 am
I'm having the same issue with the disc I just purchased from Amazon as well, I emailed the aacs dump
I had the following debug codes in the log
SDF v06d: ASUS_BW-16D1HT_3.02_211711241413_KLRK15G0649
SDF v06d: HL-DT-ST_BD-RE__WH14NS40_1.02_211512111503_KLKJCS83423
003007:0000 Using direct disc access mode
001003:0020 DEBUG: Code 0 at a}BTME{b~ZpS/| @U:121263130
001003:0020 DEBUG: Code 1 at a}BTME{b~ZpS/| @U:121263130
SDF v06d: HL-DT-ST_BD-RE__WH14NS40_1.02_211512111503_KLKJCS83423
001011:0000 Using LibreDrive mode (v05 id=10F16E86E12A)
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at sMvU$A}zJ$@KgUtt:213132974
Yep sure looks like there's a new batch of disks out there with a new volume key. Still not working here either, just gotta wait for mike at this point to get to it (unless somebody's kind enough to upload their original AACS folder from one of the older disks

).
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shawnc22
- Posts: 637
- Joined: Tue Jan 21, 2020 7:40 am
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by shawnc22 » Thu Apr 16, 2020 3:08 pm
working now as of this morning! thanks mike!
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chandlerdepMODE
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- Joined: Wed Apr 15, 2020 1:52 am
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by chandlerdepMODE » Thu Apr 16, 2020 9:09 pm
Working for me as well, thanks so much

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henkeli
- Posts: 22
- Joined: Mon Feb 24, 2020 11:11 pm
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by henkeli » Sun Apr 19, 2020 6:40 pm
Just want to comment that this film's transfer to 4K UHD format is incredible.
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sounds
- Posts: 7
- Joined: Wed Dec 22, 2021 11:44 am
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by sounds » Wed Dec 22, 2021 11:47 am
Just purchased from Amazon (UK) - normal bluray rips fine, 4k fails with "The volume key is unknown for this disc - video can't be decrypted" - I've emailed the AACS dump file

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juststeve
- Posts: 12
- Joined: Tue Sep 24, 2019 11:10 am
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by juststeve » Mon Dec 27, 2021 1:17 pm
Just tried to decrypt The Shining -- a gift, presumably Amazon (US) version -- and no luck.
Emailed the dump. Hopefully this will get (re-?) cracked soon.
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Mr Bridger
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- Joined: Mon Sep 20, 2021 8:02 am
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by Mr Bridger » Fri Dec 31, 2021 2:59 pm
The Uk one from Amazon can be decrypted now.
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juststeve
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- Joined: Tue Sep 24, 2019 11:10 am
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by juststeve » Mon Jan 03, 2022 12:38 pm
US Amazon decrypts now, too.
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sounds
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- Joined: Wed Dec 22, 2021 11:44 am
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by sounds » Sat Jan 08, 2022 6:42 pm
Mr Bridger wrote: Fri Dec 31, 2021 2:59 pm
The Uk one from Amazon can be decrypted now.
yep, just done mine - no problem
