Fatal Error on one machine

[lowflow]

we all really appreciate your time to fix this issue. I am curious why only a few users seem to be having this issue.

[setarip_old]

@lowflow

Hi!

Although only two have posted such, I'm guessing that it might have something to do with running 32bit XP SP3...

[bobchernow]

I would not want to speculate but it might be 32 bit related but I also saw it on Vista and I think someone saw it on 32bit Win7

Bob

[setarip_old]

I'm sure it will be disclosed when it's been remedied...

[lowflow]

The issue isn't isolated to x86 flavor only. I tested on Windows 7 x64 as well as x86 and both worked once, then failed the second time I started to use the program. Really strange.

[crashman]

THE ANSWER is that you probably downloaded it on to your desktop in 64bit win 7 or Vista. I've had machines do that. It need a proper setup in my case in
"C:\Program Files (x86)\MakeMKV\makemkv.exe" and make a shortcut from your desktop.
That fixes the problem. Probably used IE which by default throws all downloads on the desktop.

[bobchernow]

Is your ANSWER meant for just the 64 bit or both. I never us IE, downloaded to my downloads dierctory and installed it to c:\program file\makemkv and it fails. I do not understand how you can assume to have the answer to a problem that the developer does not have yet. ?????

Bob (still waiting for the ANSWER).

[mike admin]

Please try the latest version - 1.5.2 , it should have this error corrected.

[bobchernow]

I think that is fixed and I may have a different error now. It seems to start every time. I currently do not have a CD drive attached to my Acer Aspire One and when I click on either Open Files, or even Online Help the whole MakeMkv interface disappears. I will probably open this as a different issue. I want to test it with a drive attached first.

Bob

[mcmusic]

This has solved the problem for me totally.

Tested all Ui options and tested rips, all work 100%.

Thanks for great support, a rapid fix and a great product.

FYI - Vista 32bit here.

[lowflow]

Since the last release 1.5.2, all GUI issues are resolved.

Thanks a million Mike !

Windows 7 x86