error "The volume key is unknown for this disk"

[AiNATE]

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Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\AiNA/.MakeMKV/MKB_v63_AVXD_92946_04EA.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

What can I do?

[Woodstock]

Same as everyone else that has this error - send the file C:\Users\AiNA/.MakeMKV/MKB_v63_AVXD_92946_04EA.tgz to svq@makemkv.com for analysis.

Although it is unusual for a non-UHD BD to have this error. MakeMKV does a pretty good job of finding keys for regular BDs all on its own.

[preserve]

Another member also reported encountering this today on a non-UHD... but after multiple attempts to open the disc, they reported that it succeeded:

viewtopic.php?f=8&t=23723