Please post here for issues related to UHD discs
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andyr
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by andyr » Tue Nov 03, 2020 9:39 pm
I hope Mike is not away on holiday
Help us Mike - you’re our only hope
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lujan
- Posts: 68
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by lujan » Tue Nov 03, 2020 9:52 pm
I just started to rip the first season but the 2nd disk (episodes 4 - 6) don't work. I got this message:
The volume key is unknown for this disc - video can't be decrypted
Strange since season 1 has been out before on UHD format?
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st4evr
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by st4evr » Tue Nov 03, 2020 10:05 pm
lujan wrote: ↑Tue Nov 03, 2020 9:52 pm
I just started to rip the first season but the 2nd disk (episodes 4 - 6) don't work. I got this message:
The volume key is unknown for this disc - video can't be decrypted
Strange since season 1 has been out before on UHD format?
What is discussed in this thread:
https://www.makemkv.com/forum/viewtopic ... 974#p97974
Regarding the keys being generated/deployed by AACS LA/Studios/media authors at any time they wish for all protected content always applies.
Last edited by
st4evr on Tue Nov 03, 2020 10:07 pm, edited 1 time in total.
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shawnc22
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by shawnc22 » Tue Nov 03, 2020 10:06 pm
andyr wrote: ↑Tue Nov 03, 2020 9:36 pm
el_pollo_hermano wrote: ↑Mon Nov 02, 2020 7:57 pm
Just a further update. Some of these discs are VERY finicky to get a rip going, but when they do start they seem okay. Managed Seasons 5-7, and half of Season 4. Seasons 1 and 8 appear to be the same as the older releases so no need to rip those. Currently working on Season 2.
Edit: Note that when I say rip, I mean an encrypted backup ofcourse.
Couldn’t get anything other than s1 and s8 to read. All the others s2-s7 reporting unknown keys. Don’t understand how you got s5-s7 to read if the keys are unknown.
Like he said in the quote, he's making encrypted copies.
lujan wrote: ↑Tue Nov 03, 2020 9:52 pm
I just started to rip the first season but the 2nd disk (episodes 4 - 6) don't work. I got this message:
The volume key is unknown for this disc - video can't be decrypted
Strange since season 1 has been out before on UHD format?
Common for old titles to still require a new key from time to time. Just a new batch from the manufacturer.
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SamuriHL
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by SamuriHL » Wed Nov 04, 2020 1:06 am
Hey Amazon, you say I'm getting it thursday but it hasn't shipped yet. Let's get on the damn ball here! LOL
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sgtblackice
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by sgtblackice » Wed Nov 04, 2020 3:48 pm
Couldn’t get anything other than s1 and s8 to read. All the others s2-s7 reporting unknown keys. Don’t understand how you got s5-s7 to read if the keys are unknown.
Because season 1 and 8 have been previously released on UHD so the keys exist.
I also have the same issue with 2-7
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lujan
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by lujan » Wed Nov 04, 2020 8:58 pm
I couldn't get one of the season 1 disks (E4 - E6) to work.
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rdgrimes
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by rdgrimes » Wed Nov 04, 2020 9:42 pm
Also get no decryption from S-1 disc 2. Dump sent.
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lujan
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by lujan » Wed Nov 04, 2020 11:56 pm
Glad you sent it! I didn't because someone on this thread had mentioned sending the whole series as a dump. Didn't think I needed to if the whole series was sent.
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andcbii
- Posts: 50
- Joined: Tue Dec 30, 2014 6:36 pm
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by andcbii » Thu Nov 05, 2020 12:40 am
Hmmmm.... Season 1 Disc 1 will not open for me

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Balthazar2k4
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by Balthazar2k4 » Thu Nov 05, 2020 12:41 am
Looks like new keys are locked and loaded. MakeMKV just downloaded an update. Season 1 Disc 2 opens now...
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preserve
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- Location: Canada
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by preserve » Thu Nov 05, 2020 8:34 am
lujan wrote: ↑Wed Nov 04, 2020 11:56 pm
I didn't because someone on this thread had mentioned sending the whole series as a dump. Didn't think I needed to if the whole series was sent.
Don’t forget everyone... discs can be (and usually are) different between countries, requiring different keys, and this set was released in a lot of countries.
Using: ASUS BW-16D1HT 3.00
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el_pollo_hermano
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by el_pollo_hermano » Thu Nov 05, 2020 9:52 am
My backups are now unlocking. As these are 4K Discs they should be universally the same.
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lujan
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by lujan » Thu Nov 05, 2020 10:54 am
Me too, glad it didn't take long to start working!

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mva5580
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by mva5580 » Thu Nov 05, 2020 3:29 pm
I really hope they figure out 4k/HDR handbrake ripping sometime soon.....things like this take a serious chunk out of the HDD space.