UP UHD movie fails everytime

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deano
Posts: 10
Joined: Thu Jul 23, 2020 9:30 pm

UP UHD movie fails everytime

#1 Post by deano » Mon Aug 03, 2020 2:33 am

Have tried Ripping 4k of Disney's UP Movie and cannot get past file 0084.mts without a hash error
Doing a straight makemkv or a full backup of disc, it always fails on this file
"Hash check failed for file 00084.m2ts at offset 11597309952, file is corrupt."

Have tried with 2 different WH14NS40 drives and cannot get past that file.

Has anyone else had problem with this movie, or found a workaround?
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Billycar11
Posts: 4285
Joined: Sun Aug 24, 2014 5:49 am

Re: UP UHD movie fails everytime

#2 Post by Billycar11 » Mon Aug 03, 2020 5:32 am

deano wrote: ↑
Mon Aug 03, 2020 2:33 am
 Have tried Ripping 4k of Disney's UP Movie and cannot get past file 0084.mts without a hash error
Doing a straight makemkv or a full backup of disc, it always fails on this file
"Hash check failed for file 00084.m2ts at offset 11597309952, file is corrupt."

Have tried with 2 different WH14NS40 drives and cannot get past that file.

Has anyone else had problem with this movie, or found a workaround?
clean the disc
clean the drives
get new disc
get new drive
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
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deano
Posts: 10
Joined: Thu Jul 23, 2020 9:30 pm

Re: UP UHD movie fails everytime

#3 Post by deano » Mon Aug 03, 2020 10:53 pm

very aggressively have cleaned the disc over and over
and Have tried on 2 drives, including a brand new one, Fails on that one file
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SamuriHL
Posts: 2322
Joined: Mon Jun 14, 2010 5:32 pm

Re: UP UHD movie fails everytime

#4 Post by SamuriHL » Mon Aug 03, 2020 11:21 pm

Then get a new disc.
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deano
Posts: 10
Joined: Thu Jul 23, 2020 9:30 pm

Re: UP UHD movie fails everytime

#5 Post by deano » Tue Aug 04, 2020 12:30 pm

I decided to uninstall 1.15.2 and try 1.15.1
It did show it failed, but went alot further in the program.
But then I checked and it did successfully write the .mkv movie file. I compressed with handbrake and it works.
Trying to find the log file to upload but can't find where it is at
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Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: UP UHD movie fails everytime

#6 Post by Woodstock » Tue Aug 04, 2020 1:26 pm

When you open MakeMKV, it tells you where it is writing the log file. HOWEVER, it also overwrites the old file when you open the program again...

You should find it in your user directory. On Windows, in Explorer, that's usually under Desktop, and your user name. The file will be named MakeMKV_log.txt or similar (the name changes slightly if you're running more than one copy of MakeMKV at a time).
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RobbieT1974
Posts: 9
Joined: Sun May 31, 2020 7:37 pm

Re: UP UHD movie fails everytime

#7 Post by RobbieT1974 » Tue Aug 04, 2020 8:11 pm

I have had exactly the same issue with Wall-E.
Brand new disc, cleaned, makes no difference.

No issue with ripping other discs.

I would almost start to think these disc have small faults on purpose, to prevent ripping.
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deano
Posts: 10
Joined: Thu Jul 23, 2020 9:30 pm

Re: UP UHD movie fails everytime

#8 Post by deano » Wed Aug 05, 2020 12:40 am

Well I was having the exact same problem with Star Trek Beyond UHD
It would fail over and over, even went and adjusted in 1.15.2 to limit the drive rip speed to see if a slow read would help. That just produced a fatal error in the program error about half way thru.
So I uninstalled 1.15.2 and again installed 1.15.1
and I this time worked on the first try. hmmmm
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