Rip errors UHD disks

Message

Mr_Orange · #1 Post by **Mr_Orange** » Fri Jul 31, 2020 2:21 am

I'm in a similar boat...

I have the BD box set of HBO's The Wire and Episode 10 of Season 4 consistently fails to rip with read errors. I have tried cleaning the disc. MakeMKV gives me the following link: http://www.makemkv.com/errors/read/ - which eventually led me to this thread.

I was able to copy the entire disc to my hard drive using Windows Explorer and then I created the discatt.dat file which allowed MakeMKV to open the disc contents from my hard drive.

I then created the mkv of the offending episode however on checking the file in VLC, I find that the sound stops working at the exact same point each time.

Any suggestions please? I cannot return the box set and I really don't want to have to buy another version for one episode.

Thanks in advance.

EDIT: The disc will play in my Denon DBT-3313 player, although there is a momentary glitch in the sound where the rip stops playing the sound. VLC will also play the disc with the same result as the Denon. I realise that a player playing the disc is no guarantee that the disc can be ripped.

Thanks again for any help....

Mr_Orange · #2 Post by **Mr_Orange** » Fri Jul 31, 2020 8:25 am

These are the error messages from MakeMKV:

Code: Select all

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00101.m2ts' at offset '9532010496'
Failed to save title 3 to file E:/incoming/temp/hb/The Wire S04E10.mkv
Encountered 17 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
0 titles saved, 1 failed

Woodstock · #3 Post by **Woodstock** » Fri Jul 31, 2020 12:56 pm

MakeMKV cannot work around your drive being unable to read a disk.

You say you've already cleaned the disk, which is the first step in getting it to work; did you use the cleaning method linked to in If you're experiencing rip errors, please read here first!, in the post by Lovely Rita? There is a difference between "shiny clean like new" and "shiny clean as far as the laser is concerned".

Mr_Orange · #4 Post by **Mr_Orange** » Fri Jul 31, 2020 1:04 pm

Woodstock wrote: ↑
Fri Jul 31, 2020 12:56 pm
MakeMKV cannot work around your drive being unable to read a disk.

Thank you. I suspected that it was nothing to do with MakeMKV but it's good to have the confirmation.

Woodstock wrote: ↑
Fri Jul 31, 2020 12:56 pm
You say you've already cleaned the disk, which is the first step in getting it to work; did you use the cleaning method linked to in If you're experiencing rip errors, please read here first!, in the post by Lovely Rita? There is a difference between "shiny clean like new" and "shiny clean as far as the laser is concerned".

I have seen that post and article. I have tried a moist, lint-free cleaning cloth and then tried some lens cleaner. I guess the iso-what-not alcohol is next to try.

Liersi · #5 Post by **Liersi** » Fri Jul 31, 2020 2:09 pm

After my recent battle with read errors and failed hash checks I have to ask: which drive and firmware?

Mr_Orange · #6 Post by **Mr_Orange** » Fri Jul 31, 2020 10:52 pm

Liersi wrote: ↑
Fri Jul 31, 2020 2:09 pm
After my recent battle with read errors and failed hash checks I have to ask: which drive and firmware?

LG BH16NS55 on 1.04MK.

Mr_Orange · #7 Post by **Mr_Orange** » Tue Aug 18, 2020 9:16 pm

Mr_Orange wrote: ↑
Fri Jul 31, 2020 2:21 am
I'm in a similar boat...

I have the BD box set of HBO's The Wire and Episode 10 of Season 4 consistently fails to rip with read errors. I have tried cleaning the disc. MakeMKV gives me the following link: http://www.makemkv.com/errors/read/ - which eventually led me to this thread.

I was able to copy the entire disc to my hard drive using Windows Explorer and then I created the discatt.dat file which allowed MakeMKV to open the disc contents from my hard drive.

I then created the mkv of the offending episode however on checking the file in VLC, I find that the sound stops working at the exact same point each time.

Any suggestions please? I cannot return the box set and I really don't want to have to buy another version for one episode.

Thanks in advance.

EDIT: The disc will play in my Denon DBT-3313 player, although there is a momentary glitch in the sound where the rip stops playing the sound. VLC will also play the disc with the same result as the Denon. I realise that a player playing the disc is no guarantee that the disc can be ripped.

Thanks again for any help....

Well, various cleaning attempts have not worked so I tried cross-flashing my drive and that didn't help. Eventually though, since the sound was the issue, I deselected the DTS HD MA track and just ripped the core DTS track with the video and that was successful. Good enough on this occasion.

www.makemkv.com