BD Drive won't rip DVD or Blu-rays all of a sudden

[huskermark2020]

Make MKV was working flawlessly until today when all of a sudden it won't rip Blu-rays or DVD's. It knows there's a drive there, but won't go much further than the beginning. See screenshots for where it stops.

[mike admin]

Please try to disconnect and reconnect the drive, could be a glitch caused by LibreDrive update. If nothing changes, please post (or send) the log file.

[DVBCable]

Got the same issue here today. Hangs on the RO.inf both on Bluray and UHD discs and computer does not shut down any more properly.
Do you mean to disconnect the harware drive physically or by control panel?
I even do not see a log file even that it should be enabled...

Thanks, DVBCable

[xpernas]

i am having the same issue, it was working perfectly a few day's ago.

[mike admin]

Do you mean to disconnect the hardware drive physically or by control panel?

Ok, sorry, have to be more clear.
The possible cause is that LibreDrive update crashed your drive CPU. This is a volatile thing, the update does not change the firmware, only code in RAM. If this is the case, you have to power off and power on your drive.

For USB drives it means unplugging the drive, powering it off (if externally powered), waiting five seconds, then powering it on.

For internal drives it means doing the same with whole computer - shut down, wait 5 sec, power on. Mere reboot is not sufficient.

If you are affected:
Please do post your drive model, log file (if you have it), and whether the "power off-power on" did change anything.

[ictbydesign]

My ASUS_BW-16D1HT sits at the decrypting stage. Only just started today.
Noticed that I now have unrestricted speed with a yes against it now, whereas a few days ago it did not.
Backup failed in the log will be where I stopped the program.

Log File:

Debug log started at Sat Jun 20 12:38:06 2020 , written by MakeMKV v1.15.1 win(x64-release)
Using 262272KB for read cache.
001005:0000 MakeMKV v1.15.1 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\User-01/MakeMKV_log.txt
SDF v071: ASUS_BW-16D1HT_3.02_211711241413_KLRK1G93405
SDF v071: ASUS_BW-16D1HT_3.02_211711241413_KLRK1G93405
005072:0000 Backing up disc into folder "E:/Video/backup/CAPTAIN_AMERICA_CIVIL_WAR"
005053:0308 This functionality is shareware. You may evaluate it for 30 days after what you would need to purchase an activation key if you like the functionality. Do you want to start evaluation period now?
005050:0000 Evaluation version, 30 day(s) out of 30 remaining
SDF v071: ASUS_BW-16D1HT_3.02_211711241413_KLRK1G93405
001003:0020 DEBUG: Code 2399228161 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 0 at 514U4Qpim*J{}UjC?:213132215
001003:0020 DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 1 at 514U4Qpim*J{}UjC?:213132215
001003:0020 DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 2 at 514U4Qpim*J{}UjC?:213132215
001003:0020 DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 3 at 514U4Qpim*J{}UjC?:213132215
001003:0020 DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 4 at 514U4Qpim*J{}UjC?:213132215
001003:0020 DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 5 at 514U4Qpim*J{}UjC?:213132215
DEBUG: Code 0 at 514U4Qpim*J{}UjC?:213132031
DEBUG: Code 0 at yv"y}$N<9>6(HCzT:213141599
DEBUG: Code 0 at A4|1O]oNyrw2.-zn:29401014
001003:0020 DEBUG: Code 0 at A4|1O]oNyrw2.-zn:29396092
001003:0020 DEBUG: Code 0 at [#hadz.WybwRelW6G_t:121273411
001003:0020 DEBUG: Code 0 at jFSB?*5.>cXTW8g<gV"D:29396713
001003:0020 DEBUG: Code 233 at KmLr1I7byn5wxG1cRkpcR6S5:0
005069:0080 Backup failed
005080:0204 Backup failed.
001003:0020 DEBUG: Code 3221225664 at 266L9_:?HCenQ;[b:213134952

[xpernas]

I disconnected the Drive, fully shutdown with power supply disconnected for at least 10 min, and still having the same issues.

[ictbydesign]

Just to add "power off-power on" didn't change anything.

[MrVanx]

Hi Mike,
I have the same issue today (first time ive run MakeMKV in a few days), the first thing it did was download the latest sdf file.

I then noticed the same behaviour as when I tested out the v6 libredrive bin file earlier in the month. The drive spins up but as soon as it tries to read the disc it results in alot of warnings and eventually a fatal internal error? (my original post about this is here: viewtopic.php?f=19&t=22221&start=90#p91634), log file is attached to that post).

The drive then is missing from the OS (linux mint) and comes back ONLY after a shut down (not a reboot). Ive removed the tarball, then the latest sdf is downloaded again , so I disabled "Allow contacting webserver for updates" in preferences and deleting the tarball again.........now its back to normal and working fine..........though I understand that certain discs may not work due to no contact with the webserver?

My Drive is:

Code: Select all

Drive Information
OS device name: /dev/sr0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BDDVDRW UH12NS30
Revision: 1.03
Serial number: K9MEA8F2118
Firmware date: 2114-04-24 19:00
Bus encryption flags: 16
Highest AACS version: 63

The disc Im trying works fine as it stands. I haven't tried any DVDs with the up to date SDF to see if just BDs are a problem etc...

Cheers,

[ictbydesign]

Just downloaded an older bin file and turned of updating, this has set my read speed back to not enabled yet.
And it is now ripping a disk again.

[morty423]

I started having this issue today when trying to rip a new Blu-ray that arrived. My Windows Server required a hard shut down after my Remote Desktop connection stopped responding. I tried a few more tries, and MakeMkV just wont open my new Bluray, or the old bluray discs I own.

I thought my drive might be dead. But, after seeing this thread... I have no idea what this is.

[morty423]

If you are affected:
Please do post your drive model, log file (if you have it), and whether the "power off-power on" did change anything.

I have a LG WH14NS40 (Internal SATA)

I have this same problem.

If I power down, wait 10 seconds, power PC back on, Windows recognizes my Blu-ray drive again. But if I try to open a disc with MakeMKV, problem returns.

[yesmountain]

Wanted to report that I too am seeing the same issues as OP that started very recently. I used it a few days ago without issue, then when attempting to use it today ran into it. While ripping BD's (same error message and everything).

I am also having the issue with DVD's during the decrypt step, however with a different error message. I've attached a screenshot with the error message as well as the model of drive etc. It's an external drive so I have tried cycling the drive itself for 5 seconds; I have also tried a reboot of the machine just to be sure. The issue persists after both. I am running Windows 10 Pro version 1909, any assistance would be appreciated!

[xpernas]

any word on this? I keep getting this errors and the program is not working, i just purchased the program and have not been able to use it.

MakeMKV v1.15.1 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\rayan/MakeMKV_log.txt
Using direct disc access mode
DEBUG: Code 2399228161 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 2399203585 at 514U4Qpim*J{}UjC?:213132399
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:213131778
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:121261934
Error 'OS error - The I/O device reported an I/O error' occurred while reading '/BDMV/STREAM/00839.m2ts' at offset '4849391616'
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:213131778
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:121261934
Error 'OS error - The I/O device reported an I/O error' occurred while reading '/BDMV/STREAM/00839.m2ts' at offset '5830103040'
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:213131778
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:121261934
Error 'OS error - The I/O device reported an I/O error' occurred while reading '/BDMV/STREAM/00839.m2ts' at offset '7036784640'
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:213131778
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:121261934
Error 'OS error - The I/O device reported an I/O error' occurred while reading '/BDMV/STREAM/00839.m2ts' at offset '3364319232'
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:213131778
DEBUG: Code 3221225861 at <L16^|;$dv,=@_}j,*:121261934
Error 'OS error - The I/O device reported an I/O error' occurred while reading '/BDMV/STREAM/00839.m2ts' at offset '956731392'

[Penfold82]

Hi, Same issues here.
Auto updated the sdf and now every time it try's to read a DVD or Blu-ray the computers freezes for 5 min then multiple errors on makemkv with drive not available.
A restart/shutdown will make the drive available again.

Code: Select all

Drive Information
OS device name: L:
Manufacturer: HL-DT-ST
Product: BD-RE BH16NS40
Revision: 1.03
Serial number: K9UF4BE4305
Firmware date: 2114-03-26 11:15
Bus encryption flags: 17
Highest AACS version: 14

LibreDrive Information
Status: Enabled
Drive platform: MT1939
Firmware type: Original (unpatched)
Firmware version: 1.03
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Partial
Unrestricted read speed: Yes