The Last Emperor 3D (Italy) Failed to open disk

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juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

Right, thanks, will send an email soon with the log
juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

ok, I have just now sent an email with all that is needed.

Also, the necessary files generated with makemkv 1.15.0 are in

https://mega.nz/#F!R7BWUaoL!R-bi1QchXefEZZzbOf-AWg

jahtv, maybe you can regenerate the files with the newest version of makemkv and post it in some cloud service somewhere so I can also take a look and compare your files to mine?

Also make sure you send them to makemkv support, the more info they have, the easier it will be for them to find what's wrong..
juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

most likely those debug errors have something to do with it..

jahtv is getting the following, on makemkv 1.10.3:
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953

and I am getting on 1.15.0
001003:0020 DEBUG: Code 0 at Wk%36)OS|`(zqhK/+:213130329

those random characters are an internal function address right? is it C++?
juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

hi, do you need more info? Maybe I can use some build with additional log messages to a couple of checks.. I don't mind.. we are all stuck at home these days, isn't it
juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

juanitobanana wrote:
Wed Mar 25, 2020 4:34 pm
hi, do you need more info? Maybe I can use some build with additional log messages to do a couple of checks.. I don't mind.. we are all stuck at home these days, isn't it
juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

jahtv, good news: looks like we'll have a fix on next release :D :D

happy quarantine
juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana »

I confirm all works wonderfully on makemkv v1.15.1

many thanks!
mm_half3
Posts: 1
Joined: Fri Nov 13, 2020 7:56 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by mm_half3 »

I've been waiting for a solution to this for about three years after buying this from amazon Italy, and every so often retried the disc after updating the software. Sent the application output after failed reads a few times, but no update fixed the issue. Figured the dsic was probably a pretty niche audience, and low priority, but still held out hope. Was finally able to read and rip a backup of the film today, and can play it on my kodi based media players in 3D.

I'd like to thank Juanito (or whoever provided the correct log output) to get this disc read, and of course Mike for his continued support of the application. Bought a subscription key today :D
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