Failed to get full access to drive

[spiritofone420]

I am trying to run makeMKV on my Umbuntu 18.04.3 machine to convert an .avi file. The software is returning this error:

Failed to get full access to drive "TSSTcorp DVD+-RW TS-L632H". Make sure that you either have write access to device "/dev/sr0", are member of "cdrom" group or have CAP_SYS_RAWIO enabled.
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So after running the following commands these are the responses I receive:

Code: Select all

~$ ls -l /dev/sr0

brw-rw----+ 1 root cdrom 11, 0 Feb 1 11:09 /dev/sr0

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$ getfacl /dev/sr0

getfacl: Removing leading '/' from absolute path names
# file: dev/sr0
# owner: root
# group: cdrom
user::rw-
user:gary:rw-
group::rw-
mask::rw-
other::---

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~$ whoami

gary

So being new to the world of Linux would someone tell me what else I need to do and exactly HOW ... preferably in NON GEEK ... thank you!

[Woodstock]

Not sure what AVI files have to do with this - MakeMKV does not create AVI files, and I don't think it reads them.

There is also another topic with the same subject in this forum: viewtopic.php?f=3&t=21393

[spiritofone420]

Not sure what AVI files have to do with this - MakeMKV does not create AVI files, and I don't think it reads them.

There is also another topic with the same subject in this forum: viewtopic.php?f=3&t=21393

I was thinking of that myself, but the error made no mention of the file type. I will try with a store bought DVD and see if the same happens. Sorry about not seeing the other post, not like it buried either. Thx.

[Woodstock]

If you're talking about an AVI file on a DVD data disk, you don't need MakeMKV to read that; you should be able to copy it directly. MakeMKV would fail if the disk isn't formatted as video DVD disk, because things it needs would not be there.

[ornithopterjumpsuit]

I have the same issue with a different model drive ("Failed to get full access to drive "HL-DT-ST BD-RE BU40N". Make sure that you either have write access to device "/dev/sr0", are member of "cdrom" group or have CAP_SYS_RAWIO enabled.").

Note that 'groups' returns cdrom.

Could this be a BIOS problem? Note that the same hardware booting in Win10 runs makemkv fine.

Any help for a Ubuntu 18.04 Linux n00b is greatly appreciated.

Thanks.

[ornithopterjumpsuit]

I forgot to mention this is an slimline SATA drive connected internally.

Anybody have any ideas?

[ornithopterjumpsuit]

I figured it out in my case: I'd used a snap install via:

https://connectwww.com/how-to-install-m ... ter/61127/

After uninstalling, and reinstalling via unofficial PPA above, all is now well(-ish).