The Last Emperor 3D (Italy) Failed to open disk

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juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana » Wed Mar 18, 2020 3:00 pm

Right, thanks, will send an email soon with the log

juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana » Thu Mar 19, 2020 11:25 pm

ok, I have just now sent an email with all that is needed.

Also, the necessary files generated with makemkv 1.15.0 are in

https://mega.nz/#F!R7BWUaoL!R-bi1QchXefEZZzbOf-AWg

jahtv, maybe you can regenerate the files with the newest version of makemkv and post it in some cloud service somewhere so I can also take a look and compare your files to mine?

Also make sure you send them to makemkv support, the more info they have, the easier it will be for them to find what's wrong..

juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana » Sat Mar 21, 2020 2:19 pm

most likely those debug errors have something to do with it..

jahtv is getting the following, on makemkv 1.10.3:
DEBUG: Code 0 at _Etls=q$@X"`+H[_l:29393953

and I am getting on 1.15.0
001003:0020 DEBUG: Code 0 at Wk%36)OS|`(zqhK/+:213130329

those random characters are an internal function address right? is it C++?

juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana » Wed Mar 25, 2020 4:34 pm

hi, do you need more info? Maybe I can use some build with additional log messages to a couple of checks.. I don't mind.. we are all stuck at home these days, isn't it

juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana » Wed Mar 25, 2020 4:35 pm

juanitobanana wrote:
Wed Mar 25, 2020 4:34 pm
hi, do you need more info? Maybe I can use some build with additional log messages to do a couple of checks.. I don't mind.. we are all stuck at home these days, isn't it

juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana » Tue Mar 31, 2020 9:45 pm

jahtv, good news: looks like we'll have a fix on next release :D :D

happy quarantine

juanitobanana
Posts: 13
Joined: Wed Mar 18, 2020 2:26 am

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by juanitobanana » Tue Apr 21, 2020 10:03 pm

I confirm all works wonderfully on makemkv v1.15.1

many thanks!

mm_half3
Posts: 1
Joined: Fri Nov 13, 2020 7:56 pm

Re: The Last Emperor 3D (Italy) Failed to open disk

Post by mm_half3 » Fri Nov 13, 2020 8:06 pm

I've been waiting for a solution to this for about three years after buying this from amazon Italy, and every so often retried the disc after updating the software. Sent the application output after failed reads a few times, but no update fixed the issue. Figured the dsic was probably a pretty niche audience, and low priority, but still held out hope. Was finally able to read and rip a backup of the film today, and can play it on my kodi based media players in 3D.

I'd like to thank Juanito (or whoever provided the correct log output) to get this disc read, and of course Mike for his continued support of the application. Bought a subscription key today :D

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