King Kong UHD Bluray

[Martin]

Hello,
i have a problem with my King Kong UHD Disc. Makemkv won´t backup the disc. There are several mistakes on the log.txt
How can i make this work?
Please help

[Woodstock]

Without knowing what the errors are, there isn't a lot of help that can be offered.

[Martin]

MakeMKV_log.txt

these are the log files from the error(s)

(37.25 KiB) Downloaded 382 times

[Woodstock]

Code: Select all

002003:0000 Fehler 'SCSI-Fehler - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' trat auf während des Auslesens von '/BDMV/STREAM/00083.m2ts' bei Offset '5627768832'
...
002023:0000 Encountered 7 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
error=0x06031105 count=7 name=SCSI-Fehler - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR
Encountered 1 unclassified errors

Probably a dirty disk; there are parts of it your drive cannot read. Cleaning will help.

[Martin]

i am sorry but i have cleaned the disc a few times now and it doesn´t help. it seems that the disc gets to a certain point and then stops

[Martin]

MakeMKV_log.txt

this is from the backup. Other discs goes without problems

(2.83 KiB) Downloaded 397 times

[Martin]

for me it looks like the drive couln´t read the stream 83 - but why and how can i clear that problem