Can not find optical drive

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belldandy4087
Posts: 3
Joined: Thu Oct 24, 2019 3:42 am

Can not find optical drive

#1 Post by belldandy4087 » Thu Oct 24, 2019 3:46 am

Ok, Windows 10, I was running the latest version of Mkv as of last night. Open the pc this morning, makemkv cant find an optical drive.
I have tried fully shutting down, and restarting
I have uninstalled and reinstalled.
I have tried installing a previous version.
Other programs can find the optical drive, I can run blue-rays and dvd directly off the drive.
Any suggestions? Thanks. Bell,

Woodstock
Posts: 10252
Joined: Sun Jul 24, 2011 11:21 pm

Re: Can not find optical drive

#2 Post by Woodstock » Thu Oct 24, 2019 1:37 pm

Windows can refuse access to optical devices based on security policies. The key is to figure out what changed...

Does Windows allow you to take a directory of the drive when there is a disk in it?

belldandy4087
Posts: 3
Joined: Thu Oct 24, 2019 3:42 am

Re: Can not find optical drive

#3 Post by belldandy4087 » Fri Oct 25, 2019 2:58 am

Yes, I can place a disk in the drive and see the files on the dvd disk.

belldandy4087
Posts: 3
Joined: Thu Oct 24, 2019 3:42 am

Re: Can not find optical drive

#4 Post by belldandy4087 » Mon Nov 04, 2019 2:12 am

So i am still having the issue, though now, if i dont close makemkv i can keep it working. or when i have to close it. when i want to use it again, i have uninstall it, renstall it, uninstall it again, reinstall it and it works. no idea why i have to do it twice but it works.

Grauhaar
Posts: 566
Joined: Thu Sep 15, 2016 3:46 pm

Re: Can not find optical drive

#5 Post by Grauhaar » Mon Nov 04, 2019 7:00 am

Please read this: viewtopic.php?f=6&t=15876&p=74429&hilit=defender#p74429

Specialy the "Windows Defender" part and about the addional MakeMKV tool.
Good Luck :)
_____________________________________________________________
Useful MakeMKV links: FAQs - Debug Log - Buy - Expiration of beta key
Two Blu-ray (UHD) Drives LG LG BH16NS55 with Libredrive Firmware 1.04

Barney Stinson
Posts: 1
Joined: Fri Oct 25, 2019 11:07 pm
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Re: Can not find optical drive

#6 Post by Barney Stinson » Sun Nov 10, 2019 10:18 pm

Turn Windows Defender off.

P.S. people actually use Windows Defender? instead of a real antivirus?

TheMountainThatRoars
Posts: 15
Joined: Sat Apr 22, 2017 1:30 am

Re: Can not find optical drive

#7 Post by TheMountainThatRoars » Wed Nov 13, 2019 2:53 am

You can also try running it as Administrator. That's what I have to do.

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