"Making Shadows" does not rip

[alansh]

I have one DVD, "Making Shadows", which plays fine on my PC.

But Make MKV won't back it up. It sees the titles, but when I ask it to start, it shows an output size of just 3.2K and sits there reading the disk.

I have tried various versions of MakeMKV, including the latest. I've also tried it in 2 different PCs (both running the latest Windows 10).

Other disks work fine and there is plenty of disk space.

Using direct disc access mode
Title #2 was added (17 cell(s), 2:55:51)
Title #3 was added (4 cell(s), 0:42:33)
Title #4 was added (4 cell(s), 0:42:50)
Title #5 was added (5 cell(s), 0:45:21)
Title #6 was added (4 cell(s), 0:45:07)
Title #7 has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #8 has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 4 titles into directory G:/Video/CHASING_SHADOWS

Any clues? What other information would you need?

Alan

[Woodstock]

I changed the subject of your message because you're not using the Bluray "backup" function.

It would be helpful to know what KIND of disk you're trying to rip, and to see the debug log (link in my signature explains how to turn it on) for the attempt.

[alansh]

Thanks.

The disk is a DVD from ITV. It's called "Chasing Shadows.

I've turned debug on and tried it.

003028:0000 Title #2 was added (17 cell(s), 2:55:51)
003028:0000 Title #3 was added (4 cell(s), 0:42:33)
003028:0000 Title #4 was added (4 cell(s), 0:42:50)
003028:0000 Title #5 was added (5 cell(s), 0:45:21)
003028:0000 Title #6 was added (4 cell(s), 0:45:07)
003025:0000 Title #7 has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #8 has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
001003:0020 DEBUG: Code 233 at Pt9gOa9khDIl7dtRLiNkDZG7:0
005011:0000 Operation successfully completed
005014:0000 Saving 4 titles into directory D:/Video/U5_8274449_D/CHASING_SHADOWS
001003:0020 DEBUG: Code 0 at DoTRs5pl`B``y*,hj:121262026
CCX001: Launching C:\Program Files (x86)\MakeMKV\mmccextr64.exe
CCX001: CCExtractor 0.85, Carlos Fernandez Sanz, Volker Quetschke.
CCX001: Teletext portions taken from Petr Kutalek's telxcc
CCX001: This is a reduced-functionality version optimised for DVD closed captions transcoding.
CCX001: --------------------------------------------------------------------------
CCX001: -----------------------------------------------------------------
CCX001: Reading from standard input
CCX001: Analyzing data in CCExtractor's binary format
CCX001: Sending captions to stdout.
001003:0020 DEBUG: Code 0 at Xshh6.!'U'\tAlL-;jO8:29394022
001003:0020 DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
001003:0020 DEBUG: Code 0 at Xshh6.!'U'\tAlL-;jO8:213140840
001003:0020 DEBUG: Code 0 at Xshh6.!'U'\tAlL-;jO8:29404556
001003:0020 DEBUG: Code 0 at Xshh6.!'U'\tAlL-;jO8:213139506
001003:0020 DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
001003:0020 DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
001003:0020 DEBUG: Code 1 at ru#EU/W4c.@>qZ~f:29395310
001003:0020 DEBUG: Code 0 at ru#EU/W4c.@>qZ~f:213133250
001003:0020 DEBUG: Code 0 at F5MBHo|.V1G^R4M/:oA1:29393286
001003:0020 DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
005003:0000 Failed to save title 1 to file D:/Video/U5_8274449_D/CHASING_SHADOWS/title_t01.mkv
005004:0080 0 titles saved, 4 failed
005037:0204 Copy complete. 0 titles saved, 4 failed.

I think the error is "001002:0020 LIBMKV_TRACE: Exception: Error while reading input" - but I don't know why. MakeMKV just sits there and never times out. I always have to manually abort it - even after several minutes of leaving it, hoping something will happen.

As I said, it plays OK.

cheers

Alan

[alansh]

I''ve sent the files to the support email.

Is it possible that the disk is corrupted but will still play?

Alan

[alansh]

OK- I manually copied the contents of the video_TS folder on the DVD to a folder on my hard disk. Then started up MakeMKV and pointed it there.

It started OK - seemed to work but then, for each title, sat there at "Output size" of 3.2K for about 60 seconds then started writing.

Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Track #3 turned out to be empty and was removed from output file
Track #3 turned out to be empty and was removed from output file
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Track #3 turned out to be empty and was removed from output file
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Track #3 turned out to be empty and was removed from output file
4 titles saved

And it seemed to have saved the files.

So, I'm going to try again directly from the DVD but this time leave it for an hour or so and see if it does anything.


Alan

[alansh]

And, it worked.

So I guess I was too impatient. But it took ages to start off.

Alan