Guns n Roses - Welcome to the Videos - Failed to open disk

[nutcase]

Has anyone managed to rip this one? It's quite an old DVD, and I've tried a few times over the years. It just skips one title, then takes about half an hour to then decice to fail to open the disk. I've dropped the minimum title length to 1 minute without effect.

Thanks

[Woodstock]

Do you have debug logging turned on? What does the log show?

[nutcase]

Hmm, not used that bit before.

MakeMKV v1.14.3 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\Administrator/MakeMKV_log.txt
Using direct disc access mode
DEBUG: Code 134219780 at 9feUnk3-Vsu(9Z;UE:29393769
DEBUG: Code 0 at 9feUnk3-Vsu(9Z;UE:213131916
Drive BD-ROM ATAPI iHES112 3 ML05 has RPC protection that can not be bypassed. Change drive region or update drive firmware from http://tdb.rpc1.org. Errors likely to follow.
Title #1 was added (14 cell(s), 1:10:10)
Title #2 has length of 1 seconds which is less than minimum title length of 30 seconds and was therefore skipped
DEBUG: Code 1 at ,LM)f{U,4"6t5:213132146
DEBUG: Code 1 at rj~tx'8]*m|V^0%^i_:29404257
DEBUG: Code 0 at oXe[.E#h+4>j}k,a:121274331
DEBUG: Code 0 at oXe[.E#h+4>j}k,a:29398116
DEBUG: Code 1 at rj~tx'8]*m|V^0%^i_:29404257
DEBUG: Code 0 at rj~tx'8]*m|V^0%^i_:121277045
DEBUG: Code 0 at #-O3#TZJ<+8Eo|6s:213130743
DEBUG: Code 0 at cCSDDHNX;Y((X}A:29401635
DEBUG: Code 0 at (y|#Ldh))0iZuc:213134883
Failed to open disc

It's been saying about the drive firmware from day 1 - I've ripped hundreds of discs using the drive and only had issues with this disc and a homemade one.

Thanks

[Woodstock]

The debug codes will have to be looked at by Mike, but... Have you followed the recommendations in this topic?

[nutcase]

Apart from cleaning the disk I couldn't see anything that might relate to my issue in that thread?