Captain America 2 and 3

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charlie62
Posts: 162
Joined: Tue Jul 05, 2011 2:29 pm

Captain America 2 and 3

#1 Post by charlie62 » Mon Apr 22, 2019 5:47 pm

I have sent two tgz files for the Uk versions of Captain America 2 and 3 I sent the files to support@makemkv without coming on the forum will this be a problem Thanks

SamuriHL
Posts: 2322
Joined: Mon Jun 14, 2010 5:32 pm

Re: Captain America 2 and 3

#2 Post by SamuriHL » Mon Apr 22, 2019 5:50 pm

You should send it to svq@makemkv dot com as I think that's the proper address. My US copies apparently won't be here til tomorrow. Meh. LOL

charlie62
Posts: 162
Joined: Tue Jul 05, 2011 2:29 pm

Re: Captain America 2 and 3

#3 Post by charlie62 » Mon Apr 22, 2019 6:08 pm

Thanks for that and I did end it with .com,I'm still wondering if the way I sent them will be ok. Thanks

st4evr
Posts: 705
Joined: Tue Mar 06, 2018 11:38 pm

Re: Captain America 2 and 3

#4 Post by st4evr » Mon Apr 22, 2019 6:46 pm

It sounds like you are asking if you need to post in the forum every time and no, you don't have to post in the forum every time you submit the data. Mike checks the support emails always/often for such data and may not necessarily be checking the forum. That's not how this works. The processes (forum/data submission) are not linked to where a post in the forum is required for discs to be supported.

Even though some people seem to think it is for some odd reason.

And from my experience Mike does check both emails, but svq@makemkv should be the primary one used for such submittals of data as advised by SamuriHL

nathanddrews
Posts: 22
Joined: Fri Aug 31, 2012 8:46 pm

Re: Captain America 2 and 3

#5 Post by nathanddrews » Tue Apr 23, 2019 6:56 pm

I'll often submit the email and also post on the forum - just to let others know that they will fail to backup. However, it's always possible that my copy didn't backup for some other reason and someone else has success. Either way, I think it's good to share with the community and not just Mike.

SamuriHL
Posts: 2322
Joined: Mon Jun 14, 2010 5:32 pm

Re: Captain America 2 and 3

#6 Post by SamuriHL » Tue Apr 23, 2019 7:10 pm

I do the same. It's to notify other users that it's not yet supported and that a dump has been submitted not to notify Mike. The emails do that, the forum let's the rest of us know the status of certain things.

nebulr
Posts: 1
Joined: Wed Apr 24, 2019 5:24 pm

Re: Captain America 2 and 3

#7 Post by nebulr » Fri Apr 26, 2019 2:39 am

It seems to work now. I was able to succesfully rip my UHD copies :D

charlie62
Posts: 162
Joined: Tue Jul 05, 2011 2:29 pm

Re: Captain America 2 and 3

#8 Post by charlie62 » Fri Apr 26, 2019 2:03 pm

Thanks to Mike for such great service,he must be hopeful that I never get in touch with him again. Not being very computer literate I may have sent him 3 dump files because I wasn't sure I had sent them properly lol!

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