Indochine will not open

[OrvilleP]

MakeMKV v1.5.8 win(x64-release) started
Using direct disc access mode
Cant't locate a cell for VTS 1 TTN 1 PGCN 1 PGN 29
Failed to open disc
Using direct disc access mode
Cant't locate a cell for VTS 1 TTN 1 PGCN 1 PGN 29
Failed to open disc

[setarip_old]

Hi!

Does the original, commercial DVD play on the same system?

[mike admin]

Please send the log and IFO files per http://www.makemkv.com/faq/item/8/catid/6

[OrvilleP]

Setarip_old,

Thank you again for responding.

Indochine is a purchased, commercial standard DVD the plays perfectly on my computer running VLC Player. The log file follows and the zip of two IFO files is attached.

Thank you so much for the attention.

Sterling Lindsey

MakeMKV v1.5.8 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\Lindsey/MakeMKV_log.txt
Using direct disc access mode
Cant't locate a cell for VTS 1 TTN 1 PGCN 1 PGN 29
DEBUG: Code 0 at cQ?br;UbG! K|;rHy:29393976
Failed to open disc

[OrvilleP]

Setarip_old,

Now that I've discovered that C:\Users\Lindsey\MakeMKV_log.txt is revealed only on my MediaClient (Win 7 64-bit) system would you please tell me why Indochine (DVD) cannot be opened by MakeMKV? Here is MakeMKV_log.txt for Indochine:

Debug log started at Sat Sep 11 13:35:53 2010 , written by MakeMKV v1.5.8 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.5.8 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Lindsey/MakeMKV_log.txt
003007:0000 Using direct disc access mode
003010:0000 Cant't locate a cell for VTS 1 TTN 1 PGCN 1 PGN 29
001003:0020 DEBUG: Code 0 at cQ?br;UbG! K|;rHy:29393976
005010:0000 Failed to open disc
003007:0000 Using direct disc access mode
003010:0000 Cant't locate a cell for VTS 1 TTN 1 PGCN 1 PGN 29
001003:0020 DEBUG: Code 0 at cQ?br;UbG! K|;rHy:29393976
005010:0000 Failed to open disc

[setarip_old]

I'm afraid I lack the knowledge to interpret the "Debug logs".

I'm sure that "mike admin" will get to it...

[mike admin]

For some reasons zip file can't be downloaded. Could you please send it to support@makemkv.com ?

[OrvilleP]

Mike Admin,

The zip of Indochine is attached.

Would you also please tell me why when I run MakeMKV on my 3800Client (Vista 64-bit) system the file MakeMKV_log.txt does not appear, anywhere. But when I do the same on my MediaClient (Win 7 64-bit) system it does appear in C:Users\Lindsey?

Thanks.

Sterling Lindsey

[OrvilleP]

Setarip_old,

MakeMKV 1.6.0 will rip DVD Indochine, mostly - HURRAH!. The front end of the DVD, including the 'Choices screen' is chopped off when the MKV is played using VLC 1.1.4. This is compared to playing the disc itself with PowerDVD 9 Ultra. The good news is that DVD Indochine was mostly ripped whereas the previous version produced nothing because it couldn't open the disc. The log file is the first attachment and the snip of collection of rip files is the second attachment.

Sterling Lindsey