DVDs not ripping

[Sheldor]

Hello all,

I am having an issue today where my DVDs are not ripping. I was able to rip 1 movie in the normal 15 min then when I tried the second one it sees its there, I can select the chapter/movie I want to rip then after that nothing. I have tried it on 2 different DVD drives and 2 different computers. I have upgraded to the most recent version and still no luck. I have attached a screen shot of what its showing.

Makemkv.PNG (41.09 KiB) Viewed 18011 times

[Woodstock]

Do you have debug logging enabled? (FAQ link in my signature)

Are you getting any error messages?

[Sheldor]

I am getting this but it goes on for a long time. I left it running over night and the movie finally finished after 5 hours.

Debug log started at Sun Dec 23 03:07:28 2018 , written by MakeMKV v1.14.2 win(x64-release)
Using 262272KB for read cache.
001005:0000 MakeMKV v1.14.2 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Max/MakeMKV_log.txt
DEBUG: Code 2365587456 at 3tu+2QPU[=7Te!Z9e:29394620
003007:0000 Using direct disc access mode
DEBUG: Code 2365587456 at 3tu+2QPU[=7Te!Z9e:29394620
DEBUG: Code 0 at FH7EnU8#[L=V`R*^j:121261819
DEBUG: Code 0 at FH7EnU8#[L=V`R*^j:29393815
003028:0000 Title #1 was added (31 cell(s), 1:56:10)
003025:0000 Title #2 has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #3 has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #4 has length of 21 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #5 has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003019:0000 Cells 7-end were skipped due to cell commands (structure protection?)
003028:0000 Title #6 was added (6 cell(s), 0:08:34)
003019:0000 Cells 8-end were skipped due to cell commands (structure protection?)
Title skip vts=2 pgcn=1 hash=E721900D8049B551
003028:0000 Title #7 was added (1 cell(s), 0:06:40)
003030:0000 Subtitle stream #3 is identical to stream #2 and was skipped
003030:0000 Subtitle stream #4 is identical to stream #2 and was skipped
003030:0000 Subtitle stream #5 is identical to stream #2 and was skipped
003030:0000 Subtitle stream #6 is identical to stream #2 and was skipped
001003:0020 DEBUG: Code 233 at FwvELW+qS+8O1uv98XvrdHih:0
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory C:/Users/Max/Downloads/Max Tinkey/Plex/New Ripped Movies 2
AV sync issues in C:/Users/Max/Downloads/Max Tinkey/Plex/New Ripped Movies 2/300_t00.mkv
AV sync in 1 at 0:00:00 (0ms) : 0 frame(s) dropped to reduce audio skew to +18.033ms
AV sync in 2 at 0:00:00 (0ms) : 0 frame(s) dropped to reduce audio skew to +18.033ms
AV sync in 3 at 0:00:00 (0ms) : 0 frame(s) dropped to reduce audio skew to +18.011ms
AV sync in 4 at 0:00:00 (0ms) : 0 frame(s) dropped to reduce audio skew to +18.033ms
AV sync in 5 at 0:00:00 (0ms) : 0 frame(s) dropped to reduce audio skew to +18ms
DEBUG: Code 256 at D`n#H4_P5x]ysv&d[.a:213132652
CCX001: Launching C:\Program Files (x86)\MakeMKV\mmccextr64.exe
CCX001: CCExtractor 0.85, Carlos Fernandez Sanz, Volker Quetschke.
CCX001: Teletext portions taken from Petr Kutalek's telxcc
CCX001: This is a reduced-functionality version optimised for DVD closed captions transcoding.
CCX001: --------------------------------------------------------------------------
CCX001: -----------------------------------------------------------------
CCX001: Reading from standard input
CCX001: Analyzing data in CCExtractor's binary format
CCX001: Sending captions to stdout.
DEBUG: Code 256 at D`n#H4_P5x]ysv&d[.a:213132652
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[Woodstock]

Does it make a difference in ripping time if you do NOT select the closed caption track?

[Sheldor]

No. The movie ended up ripping. I let it sit over night it took 5 hours now every movie i put in its only taking 15-25min. It must have just been that movie. "300". I have never had this issue before.

[nocomments87]

I've had the same issue on a few discs. For the hell of it, I decided I'd try out an older version to see if it produced the same result. Turns out, it didn't...it actually ripped flawlessly with an older version vs. the current one. I used 1.12.3 and had more success ripping DVDs (and even some Blu-rays) with that than I did 1.14.2. I guess newer isn't always better.

[tkrusterholz]

I am also having this issue today. Have been ripping various DVDs and BluRays since last night, today I am stuck on Casablanca. I will just let this run all day and see if it finishes eventually in several hours. Otherwise I may try downgrading to 1.12.3 as nocomments87 suggested.

[truckmann]

I was having similar issues today as well. Version 1.14.2 would not open any DVDs I tried. I emailed a log file on that. I downgraded to 1.14.1 and it would open the discs and some would rip okay and some it was telling me it was going to take several hours to finish. First time I ran into the issue I used the old DVD Decrypter to rip and it ripped in a normal 30ish minute time. Next one I did with MakeMKV and it was fine then the one after that was slow again. I downgraded to 1.12.3 for that one and it is back to normal pace. The 1.14.x versions seem to be having trouble with DVDs compared to the 1.12.x versions for some reason. All issues on Harry Potter movies today. I also Tried Batman begins as a test when the latest version wouldn't read anything.

[smr888]

I have had the same problem consistently. Maybe three of the last 12 or so DVDs I tried to rip would rip properly, and the usual symptom was the spinning with no progress being made. I'm wondering if this is due to something changing in Windows, because I haven't had this problem in the past. I did try uninstall/reinstall with no improvement. How do you downgrade to 1.12.3? I can't find an install for that.

[BlueMac77]

I have had the same problem consistently. Maybe three of the last 12 or so DVDs I tried to rip would rip properly, and the usual symptom was the spinning with no progress being made. I'm wondering if this is due to something changing in Windows, because I haven't had this problem in the past. I did try uninstall/reinstall with no improvement. How do you downgrade to 1.12.3? I can't find an install for that.

You can download the old versions here https://makemkv.com/download/old/
Is your optical drive connected internally or are you using a slim USB powered drive?

[smr888]

Thanks for that link. I'll try it.

My optical drives are internal. Today I've tried two different computers, two different DVDs, same result. In the recent past I've tried several other DVDs and had maybe 20% work. This is a definite change from prior to . . . something . . . because I've never had this many disks fail to rip.