mamma mia blu-ray crashes

[kenliles]

no specific error - just shutdown on fatal error about 1/3 into first title00 extraction
running OSX latest - MKV latest
here is log report


Debug log started at Wed Jul 21 17:59:32 2010 , written by MakeMKV v1.5.7 beta darwin(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.5.7 beta darwin(x86-release) started
001004:0000 Debug logging enabled, log will be saved as /Users/KenHome/MakeMKV_log.txt
002010:0000 Optical drive "DVD+R-DL OPTIARC DVD RW AD-5680H 3AHB" opened in OS access mode.
002010:0000 Optical drive "BD-RE HL-DT-ST BD-RE BH10LS30 1.00" opened in OS access mode.
003007:0000 Using direct disc access mode
DISCID=4B4BC1335360A1B0E17CE720F2D5848822A1FB31
003025:0000 Title #00005.mpls has length of 118 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00400.mpls was added as title #0
003307:0000 File 00006.mpls was added as title #1
003307:0000 File 00014.mpls was added as title #2
003307:0000 File 00030.mpls was added as title #3
003309:0000 Title 00050.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00051.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00052.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00053.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00054.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00055.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00056.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00057.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00058.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00059.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00060.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00061.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00062.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00063.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00064.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00065.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00066.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00067.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00068.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00069.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00070.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00080.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00000.mpls is equal to title 00400.mpls and was skipped
003309:0000 Title 00504.mpls is equal to title 00400.mpls and was skipped
003025:0000 Title #00002.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00009.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00078.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00220.m2ts was added as title #4
003307:0000 File 00222.m2ts was added as title #5
003307:0000 File 00269.m2ts was added as title #6
003025:0000 Title #00285.m2ts has length of 93 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00286.m2ts was added as title #7
003307:0000 File 00287.m2ts was added as title #8
003307:0000 File 00288.m2ts was added as title #9
003307:0000 File 00289.m2ts was added as title #10
003307:0000 File 00290.m2ts was added as title #11
003025:0000 Title #00291.m2ts has length of 95 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00297.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation sucessfully completed
005014:0000 Saving 12 titles into directory /Users/KenHome/Desktop/Ripped BDs/Mamma Mia!
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
002003:0000 Error 'Internal error - Decryption error (411)' occured while reading '/BDMV/STREAM/00220.m2ts' at offset '9548402688'
001003:0020 DEBUG: Code 0 at -|v4V[?/0XmKJ?[!:213136769
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29393976
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:121263084
001003:0020 DEBUG: Code 0 at b'Bp}f~~`"lC5mO"h+COx:29395195
001003:0020 DEBUG: Code 0 at UC;,-O4CK-E0_(P6d &a:29396184
001003:0020 DEBUG: Code 117834139 at eWNAnDZ;jW\R*85wZ):213132422
001003:0020 DEBUG: Code 117834139 at eWNAnDZ;jW\R*85wZ):29393654
002003:0000 Error 'Internal error - Decryption error (411)' occured while reading '/BDMV/STREAM/00220.m2ts' at offset '9548402688'
001003:0020 DEBUG: Code 0 at TWRDDd+0V\.}k9\)E43_:213130628
001003:0020 DEBUG: Code 0 at %PXvuT~Sn/.}L41h:'c[:213129823
001003:0020 DEBUG: Code 0 at TWRDDd+0V\.}k9\)E43_:213130513
001003:0020 DEBUG: Code 4662306 at TWRDDd+0V\.}k9\)E43_:213129639

[mike admin]

This error happens when data read from the drive is garbage, and that in turn happens when reading scratched disc on some drives. Please try to clean disc gently.

[kenliles]

yep - that was the problem;
Had some significant smudging; Some gentle soap and water and works like a charm...
I'll look for that first from now on

thanks Mike...

[mike admin]

Glad it worked. For reference, what kind of blu-ray drive do you have? Normally drive should have returned a clear error message rather then silently produce garbage,