American Gangster (US Retail Amazon) - disc error - AV sync issue [SOLVED]

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tahlyn
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American Gangster (US Retail Amazon) - disc error - AV sync issue [SOLVED]

#1 Post by tahlyn » Thu Aug 30, 2018 6:47 pm

Has both the unrated and theatrical versions on one disc. The attached zip is for the unrated version. Both versions of the movie play fine on an Xbox One. Just want to know if it's disc errors or something else causing the issues.

thanks.
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American Gangster.zip
(1.22 MiB) Downloaded 354 times
Last edited by tahlyn on Fri Aug 31, 2018 8:22 pm, edited 1 time in total.
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Woodstock
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Joined: Sun Jul 24, 2011 11:21 pm

Re: American Gangster (US Retail Amazon) - disc error - AV sync issue

#2 Post by Woodstock » Thu Aug 30, 2018 10:38 pm

Did MakeMKV say it couldn't save the file?

AV sync messages are common on disk where multiple "cuts" exist, and they're more "informational" message than "must do something about" errors.

(no, I have not downloaded the ZIP and extracted it)
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tahlyn
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Joined: Fri Sep 06, 2013 7:39 pm

Re: American Gangster (US Retail Amazon) - disc error - AV sync issue

#3 Post by tahlyn » Fri Aug 31, 2018 12:20 am

yeah, it ended with "0 titles saved, 1 failed." Here's the log:

004007:0010 AV synchronization issues were found in file 'C:/temp/American_Gangster_t05.mkv' (title #6)
004008:0010 AV sync issue in stream 1 at 0:00:00 with duration of 32ms : 3 frame(s) dropped to reduce audio skew to +9.708ms
004008:0010 AV sync issue in stream 1 at 0:00:00 with duration of 41.708ms : encountered overlapping frame, audio skew is +9.708ms
004008:0010 AV sync issue in stream 1 at 0:19:49.354 with duration of 0.791ms : encountered overlapping frame, audio skew is +10.5ms
001003:0020 DEBUG: Code 45045000 at n]b0~$o-o?V5vbG:khR:121265821
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
005003:0000 Failed to save title 5 to file C:/temp/American_Gangster_t05.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.
Application exited at Thu Aug 30 18:24:35 2018
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Woodstock
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Re: American Gangster (US Retail Amazon) - disc error - AV sync issue

#4 Post by Woodstock » Fri Aug 31, 2018 12:54 am

If you're using version 1.12.3, pull down the 1.12.2 version and try that. https://makemkv.com/download/old/
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tahlyn
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Re: American Gangster (US Retail Amazon) - disc error - AV sync issue

#5 Post by tahlyn » Fri Aug 31, 2018 4:25 pm

yep, it worked with 1.12.2. Still AV Sync errors in the log, but it saved successfully and could be played afterwards. Attached is the log. thanks.
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MakeMKV_log.txt
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mike admin
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Re: American Gangster (US Retail Amazon) - disc error - AV sync issue [SOLVED]

#6 Post by mike admin » Sun Sep 02, 2018 10:09 pm

Confirmed bug in 1.12.3 . It fails (for subset of BD discs) if any subtitle track is selected.
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