The stored activation key is invalid

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cugolfer33
Posts: 1
Joined: Fri Jul 20, 2018 3:46 pm

The stored activation key is invalid

#1 Post by cugolfer33 » Fri Jul 20, 2018 3:48 pm

I get this popup when opening makemkv. I have a valid purchase registration. I bought it many years ago and never had problem until now.

Then another popup saying application version is too old. I downloaded directly from makemkv website, newest version

Woodstock
Posts: 10579
Joined: Sun Jul 24, 2011 11:21 pm

Re: The stored activation key is invalid

#2 Post by Woodstock » Fri Jul 20, 2018 4:47 pm

Make sure your permanent key is the one being used - Copy it from your activation email (assuming you still have that), and paste it in under Help->Register.

vern034
Posts: 3
Joined: Mon Jun 22, 2015 7:10 am

Re: The stored activation key is invalid

#3 Post by vern034 » Sun Aug 05, 2018 7:47 pm

I also get this popup when opening makemkv, after installing from a previous exe I had. I have a valid purchase registration. I bought it many years ago and never had problem until now.

I get another popup saying application version is too old. I downloaded the latest installer directly from the makemkv website

rivey
Posts: 130
Joined: Fri Dec 29, 2017 3:49 pm
Location: Los Angeles

Re: The stored activation key is invalid

#4 Post by rivey » Sun Aug 05, 2018 8:24 pm

If you don't still have the original email with your purchased registration key, send an email to Mike at support@makemkv.com with your details and Mike will help you out.

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