My first 4k attempt... and failed

[anddes]

Trying to rip the newer It movie. This has been out for awhile so I figured it wouldn't be a problem.

I have the dump file but didn't see anyway to attach it.

Any ideas with this info:
MakeMKV v1.12.2 win(x64-release) started
Using direct disc access mode
Saved SD dump file as C:\Users\Huttzilla/.MakeMKV/dump_SD_DCC6303281512ECDDF4D.tgz
Saved AACS dump file as C:\Users\Huttzilla/.MakeMKV/MKB20_v61_IT_D375.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Using direct disc access mode
Saved AACS dump file as C:\Users\Huttzilla/.MakeMKV/MKB20_v61_IT_D375.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Using direct disc access mode
Saved AACS dump file as C:\Users\Huttzilla/.MakeMKV/MKB20_v61_IT_D375.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

Drive Information
OS device name: \Device\CdRom0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BH16NS40
Revision: 1.02
Serial number: SIK9DH6LG563
Firmware date: 2117-03-10 16:37:
Bus encryption flags: 17
Highest AACS version: 61

Disc Information
Label: IT
Timestamp: 2017-11-22 19:04:01
Data capacity: 60.63 Gb
Disc type: BD-ROM UHD
Number of layers: 2
Bus encryption flags: 80

[anddes]

as I pressed the submit I saw the file attachment option...

[Woodstock]

Mike doesn't look for dump files here - it's best to email them to svq@makemkv.com for analysis.

[anddes]

Mike doesn't look for dump files here - it's best to email them to svq@makemkv.com for analysis.

Email sent.
Thank you.

[xr200]

Shouldn't this be moved to the UHD forum, not the Linux forum,
especially since the user is running Windows?

[Woodstock]

Yes, it should be, and now has been.

[st4evr]

And read this:

http://www.makemkv.com/forum2/viewtopic ... 12&t=16883

[anddes]

Shouldn't this be moved to the UHD forum, not the Linux forum,
especially since the user is running Windows?

Oops... sorry. I've been sick the last few days. Maybe still a little out of it. No idea why I posted in the Linux forum!!

And read this:

http://www.makemkv.com/forum2/viewtopic ... 12&t=16883

Will do.. thanks!