Volume Key Unknown - BBC Earth "Wild Africa / tiny Giants"

[alexcoluzzi32]

What is the data you guys need here, if anything?

[Woodstock]

Are you trying to open an original BD, or an ISO of a BD?

What other errors did you receive when opening the disk?

[alexcoluzzi32]

Are you trying to open an original BD, or an ISO of a BD?

What other errors did you receive when opening the disk?

It's an original and I'll try again and post screen caps, or something. Thank you!

[Woodstock]

Debug logging is far more valuable than screenshots.

[alexcoluzzi32]

Debug logging is far more valuable than screenshots.

Your wish is my command sir.

https://drive.google.com/file/d/1P6hYJY ... sp=sharing

[Woodstock]

MakeMKV v1.12.0 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\XXXXX/MakeMKV_log.txt
Using direct disc access mode
DEBUG: Code 0 at ap|/'{OFxXWgeC:121262164
DEBUG: Code 0 at mV4(%n/4s|39{CnS:213136033
Saved AACS dump file as C:\Users\XXXXX/.MakeMKV/MKB20_v61_BBC_Earth_EDE8.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at mV4(%n/4s|39{CnS:121264257
DEBUG: Code 0 at mV4(%n/4s|39{CnS:121265890
Failed to open disc

Very strange - AACS v61 isn't the "latest and greatest", so MakeMKV 1.12.x should be able to decode it, assuming it can read the root directory properly.

As a test to see if it's a problem specifically with 1.12, could you install one of the 1.10 versions from /download/old/ ? v1.10.6 and later should also be able to handle this disk.

[pitsie]

Saved AACS dump file as C:\Users\XXXXX/.MakeMKV/MKB20_v61_BBC_Earth_EDE8.tgz

That's a UHD/AACS2 disc I think, hence the "MKB20".

[PilotC150]

Very strange - AACS v61 isn't the "latest and greatest", so MakeMKV 1.12.x should be able to decode it, assuming it can read the root directory properly.

As a test to see if it's a problem specifically with 1.12, could you install one of the 1.10 versions from http://makemkv.com/download/old/ ? v1.10.6 and later should also be able to handle this disk.

What is the latest and greatest version? I'm trying to rip The Greatest Showman bluray and I'm getting the same error, except it's AACS v63. I don't want to hijack this thread, but it's a coincidence that this thread was started yesterday and I'm having the problem today. I'm curious if the probably is related. This is a "truncated" error log. The only part I cut out was more lines of the illegal request lines.

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0401ECF4447905FC86405BF90D14CB47453 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v63 , MKB saved as C:\Users\Chris/.MakeMKV/MKB_v63_THE_GREATEST_SHOWMAN.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

[Woodstock]

V1.12.0 of MakeMKV can handle AACS v64, which has been out for a few months.

I'm sure we'll get reports when v65 hits stores.

[PilotC150]

V1.12.0 of MakeMKV can handle AACS v64, which has been out for a few months.

I'm sure we'll get reports when v65 hits stores.

Yup, that’s my bad. I thought I was on latest. Once I updated all was good!

Thanks for the response.