Please post here for issues related to UHD discs
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nicholfd
- Posts: 370
- Joined: Fri Aug 19, 2011 11:22 pm
#91
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by nicholfd » Wed Jan 17, 2018 12:12 am
KBJghost wrote:nicholfd wrote:
Where do I find the "service code".
Using the key_hash file, I tried a US 4K UHD Deadpool rip, and it seems to be working... I'll update when it's finished.
Thanks,
Frank
It will be on the white label attached to the top of the drive. The NSXX will be in the lower right just below the barcode.
Thanks for the quick reply. The drive is in a USB 3 chassis and is still ripping if the rip is successful (plays ok), I'll assume I have a good drive and don't need to replace it!
UPDATE: The file ripped fine, and played back fine on a Mac, using Kodi - WOOT!
Thanks again!
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jmone
- Posts: 20
- Joined: Sat Jul 16, 2011 3:41 am
#92
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by jmone » Wed Jan 17, 2018 11:06 am
mikech, post: 478998, member: 149602 wrote:For the sake of lemming solidarity, MakeMKV will clear these bits in the next version

Hi Mike, I retested in 1.10.9 and it appears to be the same (I presume the code change is not in this new version)?
Thanks
Nathan
Note: Cross post from Redfox forum (original thread).
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Low Winter Sun
- Posts: 52
- Joined: Thu Dec 28, 2017 11:51 pm
#93
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by Low Winter Sun » Wed Jan 17, 2018 8:15 pm
Looks like Asus has just brought out 3.0.2 firmware for the asus BW-16D1HT as of 1/15/2018. I bet it closes the hole.
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wurselum
- Posts: 3
- Joined: Wed Jan 17, 2018 9:04 pm
#95
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by wurselum » Wed Jan 17, 2018 9:08 pm
Is there also a work around with the Hashed Keys for the makeMKV mac version?
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TeddyRaspin
- Posts: 202
- Joined: Thu Dec 28, 2017 1:41 pm
#96
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by TeddyRaspin » Wed Jan 17, 2018 9:53 pm
No new keys today, maybe Mike is very busy to hashing a lot of keys.
I'll be waiting for his updates. I can't never thank him enough for what he's doing.

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nicholfd
- Posts: 370
- Joined: Fri Aug 19, 2011 11:22 pm
#97
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by nicholfd » Wed Jan 17, 2018 11:39 pm
wurselum wrote:Is there also a work around with the Hashed Keys for the makeMKV mac version?
No "work around" needed. Put them in the proper directory & they just work.
Make sure you are running the latest version of MakeMKV (v1.10.9), released 20180108.
Open MakeMKV & go to Preferences. Go to the General tab and confirm where the "MakeMKV data directory" is located. Open that directory and drop in the downloaded Hashed Keys file.
If the movie you have matches a movie in the file (different versions of movies in different countries, multi-versions in same country, etc. - it has to match), then MakeMKV will "just work".
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ix400
- Posts: 10
- Joined: Thu Jun 02, 2016 9:47 am
#98
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by ix400 » Fri Jan 19, 2018 4:06 pm
... sorry, might be a stupid question:
Where do I put the keys_hashed.txt file in macOS version of makeMKV?
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preserve
- Posts: 746
- Joined: Sun Sep 13, 2015 10:21 pm
- Location: Canada
#99
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by preserve » Fri Jan 19, 2018 4:14 pm
ix400 wrote:Where do I put the keys_hashed.txt file in macOS version of makeMKV?
I believe the post above yours applies to the Mac version as well, as far as I know the Mac version should be the same:
nicholfd wrote:Open MakeMKV & go to Preferences. Go to the General tab and confirm where the "MakeMKV data directory" is located. Open that directory and drop in the downloaded Hashed Keys file.
Using: ASUS BW-16D1HT 3.00
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madfloyd
- Posts: 45
- Joined: Sat Jul 13, 2013 1:56 pm
#100
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by madfloyd » Fri Jan 19, 2018 5:43 pm
Is there anything we can do if we have a UHD that fails to open because of unknown volume key?
For example, I'm trying to rip my Van Helsing UHD and even though there are a couple entries for that title in the keys_hashed.txt file, I'm guessing the key needed for my disc is different.
MakeMkv isn't creating a .dump file so not sure what to do.
Thx.
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preserve
- Posts: 746
- Joined: Sun Sep 13, 2015 10:21 pm
- Location: Canada
#101
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by preserve » Fri Jan 19, 2018 5:57 pm
madfloyd wrote:MakeMKV isn't creating a .dump file so not sure what to do.
Are you using version 1.10.9 or higher?
The extension isn't .dump, it's .tgz and after trying to open the disc, the console log will refer to it as an AACS dump and tell you where it has put it. Email that file to
svq@makemkv.com.
If you still aren't getting the dump file, please post the log, otherwise there's no way for us to know what the problem is.
Using: ASUS BW-16D1HT 3.00
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Nick Nickel
- Posts: 16
- Joined: Thu Apr 21, 2016 12:16 pm
#102
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by Nick Nickel » Fri Jan 19, 2018 6:18 pm
Update: please download the latest keys. Due to a bug in 1.10.9 previously released keys are not compatible with 1.10.10.
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madfloyd
- Posts: 45
- Joined: Sat Jul 13, 2013 1:56 pm
#103
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by madfloyd » Fri Jan 19, 2018 7:00 pm
Nick Nickel wrote:Update: please download the latest keys. Due to a bug in 1.10.9 previously released keys are not compatible with 1.10.10.
Heh, I was just about to post with the list of titles that weren't working for me. I went through about 15... strangely enough The Last Witch Hunter worked.
Anyways, a title that failed before is now working with the new keys file. Yay!
(also thanks for pointing out that the dump file is the .tgz file - good to know!)
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DavVador
- Posts: 16
- Joined: Fri Jan 19, 2018 6:56 pm
#104
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by DavVador » Fri Jan 19, 2018 7:05 pm
Is anyone having troubles with the Dark Knight trilogy ?
I have many drive/medium errors on 2 discs at least :
- The Dark Knight - EAN : 5051889614357 / UKRO SHA1 : 8052810c1179b059b259f9394b157fbdcd75f251
- The Dark Knight Rises - EAN : 5051889614333 / UKRO SHA1 : 79143a183213a1efe783260dde42af9a7b02d0aa
Tested with MakeMkv 1.10.9 and 1.10.10.
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preserve
- Posts: 746
- Joined: Sun Sep 13, 2015 10:21 pm
- Location: Canada
#105
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by preserve » Fri Jan 19, 2018 7:19 pm
My Canadian Dark Knight Trilogy discs worked without any problems with the ASUS BW-16D1HT 3.00.
Some folks on Blu-ray.com did report having issues in their regular UHD players while playing these discs, and having to return them for replacement.
Using: ASUS BW-16D1HT 3.00