Ghost in the Shell 2017 fails

[cbarbatus]

Bounces back to the image of a player after these. They vary just a little from run to run. Other BD work fine.

Using direct disc access mode
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DCF8BC5DC7F0110A35837730FE4D0B3463 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..075B7A45CFDF6D21F6EA0B9E339B9FD1040 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D31B07851BBAA9A61FB43C18E402159269 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B83AFCBA1B6A39014EBEF4E78433315234 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..031C85D310CC27C978DB6792B92F14D1753 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..03312E32D9A065FBEA8BEE234BD9D3F786F to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..042DFA0BB4935E9E1D48A8165BBB4EA70EC to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..03E75F9A77CFC19CB4EB265EA9C31C4414F to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..054A1135C7CE811A4350B9756EC4C41CFC3 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0289C3FEA8251E614AC9382B0643BCAAAEA to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..084002400 to device 'SPTI:\Device\CdRom1'
Both disc and drive require bus encryption, but the bus key is not known.
Loaded content hash table, will verify integrity of M2TS files.
Title #00800.mpls was skipped
Title #00020.mpls has length of 41 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00800.m2ts was skipped
Title #00250.m2ts was skipped
Title #00000.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01007.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01008.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01009.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01010.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01011.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00051.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00053.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #01066.m2ts was skipped
Title #01067.m2ts was skipped
Title #00022.m2ts has length of 41 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Failed to open disc

[Woodstock]

Both disc and drive require bus encryption, but the bus key is not known.

When you start MakeMKV, does the "Info" window have a line about "Bus encryption flags:" for the drive? If your drive does not support bus encryption (I have one that doesn't), that line will be missing.

If it is there, I'm sure Mike will require more information. I'd start with sending the information requested in the FAQ link in my signature, sent to support@makemkv.com , and Mike can ask you for anything else he needs.

[cbarbatus]

Thanks much!

Yes the info shows Drive Bus encryption flags: 1E and Disc Bus Encryption flags: 80

I will do the collection and send email.

[cbarbatus]

Well, that is astounding. This is, I think, the fifth attempt, and went through with no issues.

Debug log started at Sun Dec 24 07:17:40 2017 , written by MakeMKV v1.10.8 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.8 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Mike/MakeMKV_log.txt
003007:0000 Using direct disc access mode
DEBUG: Code 2147483648 at ;;hLaunq39Nxl3aR:29396529
DAFD=PAAAADAAAAEABDQkEHgACAQ==
DCE=phid+9/Vouz/4tbxGNM65knNcOei/g7qLTQJ2/g3F364BASM3iSFaSNQbny2oWW1jdFArxGU2mUxFpkkXkKtWEWphwMeJKiOetBPpVhn5kdb326ERG6AmzDNVGMik9kfLOqHT5GJ7PRQ4whB3c8GPWyQPuFVvscUjA==
DCE=nOin4cNFmwYb77QaES7XHmx/JBQ+iNyheQuXUtv0Ad1TQWzOX9i2RYpiHi7xFyHPkh3rqCH7hmwfRHDB8y6AjDFmgLqbjTpmjm5glh8YxwOzF/iWRhpuCOkcfUL/+fT0voiZw8NgDMx6lBM+z67ln12bH4we+HCJdg==
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DISCID=F9C2E70F8F2ED16E141E08A67D5832869F738B17
003307:0000 File 00800.mpls was added as title #0
003025:0000 Title #00020.mpls has length of 41 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00250.m2ts was added as title #1
003025:0000 Title #00000.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #01007.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #01008.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #01009.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #01010.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #01011.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00051.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00053.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 01066.m2ts was added as title #2
003307:0000 File 01067.m2ts was added as title #3
003025:0000 Title #00022.m2ts has length of 41 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory V:/Blu-Ray
004001:0000 Forced subtitles track #7 turned out to be empty and was removed from output file
004001:0000 Forced subtitles track #9 turned out to be empty and was removed from output file
005005:0080 1 titles saved
005036:0104 Copy complete. 1 titles saved.