Rush R40 Blue Ray Error

[fyl2112]

MakeMKV throws a "Fatal Error occurred, program will now exit" When reading the Rush R40 Blue Ray.

Source: /Volumes/R40 LIVE
Parsing file: /AACS/Content000.cer

OS X 10.13

[Woodstock]

Moved to Blu-ray.

Are there any messages in the system log about the error?

[fyl2112]

error 07:08:58.787952 -0800 makemkv errors encountered while discovering extensions: Error Domain=PlugInKit Code=13 "query cancelled" UserInfo={NSLocalizedDescription=query cancelled}
error 07:09:06.545200 -0800 ReportCrash Failed to start process notifications for pid 1038 (16)
error 07:09:10.533260 -0800 hidd iohideventsystem_client_dispatch_properties_changed:0x10004003
error 07:09:13.338870 -0800 mds vsd:0x7fb86f877000 Open failed. failureCount:2 <private>
error 07:09:23.506176 -0800 hidd iohideventsystem_client_dispatch_properties_changed:0x10004003

[fyl2112]

More details:

default 07:08:58.011023 -0800 usbmuxd notice device connected: 144-fe80::2f:9718:284a:8d38:0
default 07:08:58.244236 -0800 sharingd Nearby stop advertising of type: 16
default 07:08:58.244287 -0800 sharingd Nearby start advertising with data: Advertising request of type 16, priority 1, UseFG 432 (270.00 ms), data <0b00>, connectable 1, options {
} priority 0 mode 432 options (null)
default 07:08:58.244425 -0800 wirelessproxd Stop advertising for process sharingd (394) of type 16
default 07:08:58.244470 -0800 wirelessproxd Nothing left to advertise, stopping
default 07:08:58.244641 -0800 wirelessproxd Start advertising for process sharingd (394) of type 16 with advertising interval 432 (270.00 ms)
default 07:08:58.244692 -0800 wirelessproxd advertisingRulesOSX - advertisements: (
{
kCBAdvAppleMfgTypeKey = 16;
kCBAdvDataAppleMfgData = <07ff4c00 10020b00>;
kCBAdvOptionUseFGInterval = 0;
}
)
default 07:08:58.244730 -0800 wirelessproxd Requesting to start advertising for clients 16 with (
{
kCBAdditionalAppleMfgAdvertisements = (
);
kCBAdvDataAppleMfgData = <07ff4c00 10020b00>;
kCBAdvOptionUseFGInterval = 0;
kCBMsgArgIsPrivilegedDaemon = 1;
}
)
default 07:08:58.247677 -0800 analyticsd [<private>] no observers; dropped.
default 07:08:58.247882 -0800 analyticsd [<private>] no observers; dropped.
default 07:08:58.248002 -0800 analyticsd [<private>] no observers; dropped.
default 07:08:58.265625 -0800 wirelessproxd Started to advertise for type 16 with error (null)
default 07:08:58.274834 -0800 analyticsd [<private>] no observers; dropped.
default 07:08:58.457437 -0800 Console device connected (<private>)
default 07:08:58.627952 -0800 makemkv Connection to sharingd became invalid
default 07:08:58.770748 -0800 bird <private> setting delegate <private>
default 07:08:58.770808 -0800 bird <private> setEnabledTopics <private> ignoredTopics <private> opportunisticTopics <private> sendToDaemon: YES
default 07:08:58.770853 -0800 bird <private> setEnabledTopics <private> ignoredTopics <private> opportunisticTopics <private> sendToDaemon: YES
default 07:08:58.771095 -0800 apsd Looking up connection on peer: 91d3aec0 found <private>
default 07:08:58.771249 -0800 bird <private> Delivering queued delegate calls: 0
default 07:08:58.771276 -0800 bird <private> _setEnableStatusNotifications NO sendToDaemon YES
default 07:08:58.771416 -0800 bird <private> setEnabledTopics <private> ignoredTopics <private> opportunisticTopics <private> sendToDaemon: NO
default 07:08:58.772219 -0800 bird <private> setting delegate <private>
default 07:08:58.772328 -0800 bird <private> setEnabledTopics <private> ignoredTopics <private> opportunisticTopics <private> sendToDaemon: YES
default 07:08:58.772438 -0800 bird <private> setEnabledTopics <private> ignoredTopics <private> opportunisticTopics <private> sendToDaemon: YES
default 07:08:58.772643 -0800 apsd Looking up connection on peer: 91d3aec0 found <private>
default 07:08:58.772646 -0800 bird <private> Delivering queued delegate calls: 0
default 07:08:58.772829 -0800 bird <private> _setEnableStatusNotifications NO sendToDaemon YES
default 07:08:58.772977 -0800 bird <private> setEnabledTopics <private> ignoredTopics <private> opportunisticTopics <private> sendToDaemon: NO
error 07:08:58.787952 -0800 makemkv errors encountered while discovering extensions: Error Domain=PlugInKit Code=13 "query cancelled" UserInfo={NSLocalizedDescription=query cancelled}
default 07:08:58.788496 -0800 makemkv OSErr AERemoveEventHandler(AEEventClass, AEEventID, AEEventHandlerUPP, Boolean)(ficl,askM handler=0x7fff50322ba5 isSys=NO) err=0/noErr
default 07:08:58.810470 -0800 pkd No plugins found to match query <private>
default 07:08:58.819146 -0800 pkd plugin /Applications/Dropbox.app/Contents/PlugIns/garcon.appex is still valid.
default 07:08:58.858183 -0800 pkd plugin /Applications/OneDrive.app/Contents/PlugIns/FinderSync.appex is still valid.
default 07:08:58.858239 -0800 pkd plugin /Applications/Dropbox.app/Contents/PlugIns/garcon.appex is still valid.
default 07:08:58.918830 -0800 kernel CoreStorageGroup::handleOpen(<private>) called, client <private>, access 3, state 5, client is a lv = n.

[Woodstock]

To make sure of a few things, based on what was in the system log...

Did MakeMKV report any read errors before receiving the fatal error? (Asking because of the USB connect message is suspicious if you were in the middle of a rip)

Are you writing the output to a local device, network device, or Dropbox?

[fyl2112]

The failure occurs on the initial read(scan) of the R40 disc not during a RIP.

The BlueRay Player is an External player.

I am writing to an internal drive on my 2015 iMac. It is a 2TB fusion drive with 1.3TB of free space.

There didn't appear to be a read error thrown in the MakeMKV log that I attached nor in the console logs.

[Woodstock]

This is definitely one that Mike will have to work with you on. Send an email to support@makemkv.com with a link to this topic, and he can ask for any additional information he needs.

[fyl2112]

Thank you so much for your time, much appreciated.