The common feature in all the Linux reports of these errors is the manufacturer of the USB 3 bridge chip in use - USB ID 13fd:3940. This chip is common to MANY USB 3 external Blu-Ray drives, including:
- Pawtec UltraSlim External USB 3.0 Slot-Loading BDXL 3D Blu-Ray Writer
- UPH Optical Drive USB 3.0 HDD & Optical Caddy
- HP DVDWBD TS-LB23
- Slimtype BD E DS4E1S
Given the drives work in Windows, there clearly isn't an issue with the drive's controller itself - the problem is at a software level or an OS level.
What does GuinpinSoft need from us to isolate and fix the issue here? It's immensely tirsome to need to reboot into Windows to do a rip.