Supergirl series 1 bluray stuttering when ripped to pc

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danBoi2016
Posts: 30
Joined: Sat Sep 12, 2015 11:58 pm

Supergirl series 1 bluray stuttering when ripped to pc

#1 Post by danBoi2016 » Sun Jul 24, 2016 2:26 pm

Does anyone know why my Supergirl series 1 bluray stutters when ripped to pc??

for some reason using the new makemkv updated software when i ripped it and then played it back it keeps stuttering is it because of the software?

also it keeps saying: The source file is corrupt or invalid, attempting to work around
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Woodstock
Posts: 10332
Joined: Sun Jul 24, 2011 11:21 pm

Re: Supergirl series 1 bluray stuttering when ripped to pc

#2 Post by Woodstock » Sun Jul 24, 2016 10:33 pm

Without seeing the debug information, it is hard to say, but... "debug" messages are often because the drive returns invalid data, rather than an error, when it can "almost" read the track.
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danBoi2016
Posts: 30
Joined: Sat Sep 12, 2015 11:58 pm

Re: Supergirl series 1 bluray stuttering when ripped to pc

#3 Post by danBoi2016 » Mon Jul 25, 2016 3:05 pm

Woodstock wrote:Without seeing the debug information, it is hard to say, but... "debug" messages are often because the drive returns invalid data, rather than an error, when it can "almost" read the track.
ok ill upload them for someone to take a look at
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jsmulree
Posts: 7
Joined: Sat May 31, 2014 11:42 pm

Re: Supergirl series 1 bluray stuttering when ripped to pc

#4 Post by jsmulree » Thu Jul 28, 2016 10:24 am

I am experiencing the same issue with Supergirl Season 1 on Blu-ray Disc.

I really think there might be something wrong with the mastering of the discs themselves as I have encountered similar results with all discs when attempting to rip them using a combination of different software and drives.
danBoi2016 wrote:
Woodstock wrote:Without seeing the debug information, it is hard to say, but... "debug" messages are often because the drive returns invalid data, rather than an error, when it can "almost" read the track.
ok ill upload them for someone to take a look at
Have you uploaded the debug information?

Cheers,

Jason.
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nobody
Posts: 3
Joined: Sat Sep 10, 2016 4:36 pm

Re: Supergirl series 1 bluray stuttering when ripped to pc

#5 Post by nobody » Sat Sep 10, 2016 4:51 pm

I'm having the same stutter issues with both Supergirl and DC's Legends of Tomorrow.
Multiple drives, cleaned the discs.
Discs play fine on bluray player.

Debug log started at Sat Sep 10 16:16:49 2016 , written by MakeMKV v1.10.1 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.1 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Craig/MakeMKV_log.txt
003007:0000 Using direct disc access mode
DEBUG: Code 2147483648 at rcqyN[rE<uc4[ya|:121265315
DAFD=PAAAADAAAAEABDQkEEwEBAQ==
DCE=OwF1mTG8nrD27iBlytslTmy689EoJzC1fq+7o5w/4fBYb+waQ/Hs/AUQ2hzgM+J3tTK33ZKN+a1BxX1ZLek2nzEf/vFnPXOZVNr/y2XPOd2PFZ7z37WBqC9fNZi5l7zzRSs5QwWdTII98UGetvc0JJuyWCYFaTQMbA==
DCE=Q9cDL5jzv6h3AvzSsAL58L5s3gnUD1g3aCp5WyQlF8BrqCcJOfgyXapAmND+4pLQSNuPXkkx7QH5X2ysKogd9d7qSpatkvyY/zUVIuZ9GzjyLFQ6vzWVjyyHPJJEzt0BQV7ULOTH/yDV6RYGf22J7m2CWbXcT5YhSA==
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DISCID=AE0E7476385FC79F72C88DD92D9800BB72C6689D
003025:0000 Title #00007.mpls has length of 340 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00009.mpls has length of 50 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00008.mpls has length of 29 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00000.mpls has length of 8 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00201.mpls has length of 101 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003307:0000 File 00051.mpls was added as title #0
003307:0000 File 00052.mpls was added as title #1
003307:0000 File 00053.mpls was added as title #2
003307:0000 File 00054.mpls was added as title #3
003307:0000 File 00055.mpls was added as title #4
003307:0000 File 00056.mpls was added as title #5
003307:0000 File 00057.mpls was added as title #6
003025:0000 Title #00003.m2ts has length of 11 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00018.m2ts has length of 4 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00019.m2ts has length of 10 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00021.m2ts has length of 19 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00028.m2ts has length of 10 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00051.m2ts has length of 1 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00066.m2ts has length of 4 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00068.m2ts has length of 4 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00069.m2ts has length of 4 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00070.m2ts has length of 5 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00071.m2ts has length of 5 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00078.m2ts has length of 23 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00079.m2ts has length of 340 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00080.m2ts has length of 50 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00081.m2ts has length of 29 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00083.m2ts has length of 10 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00084.m2ts has length of 7 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00135.m2ts has length of 51 seconds which is less than minimum title length of 600 seconds and was therefore skipped
003025:0000 Title #00136.m2ts has length of 49 seconds which is less than minimum title length of 600 seconds and was therefore skipped
005011:0000 Operation successfully completed
005015:0000 Saving 1 titles into directory H:/ using profile 'Craig-WDTV' from file 'C:\Program Files (x86)\MakeMKV/Craig-wdtv.mmcp.xml'
DEBUG: Code 3 at Dvw_R{EHBvKRw[I\?9EV:29396828
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004007:0010 AV synchronization issues were found in file 'H://Supergirl_Season_1_Disc_1_t00.mkv' (title #1)
004047:0010 AV sync issue in stream 0 at 0:00:24.858 : video frame timecode differs by +41.7ms
004047:0010 AV sync issue in stream 0 at 0:00:24.899 : video frame timecode differs by -41.708ms
004047:0010 AV sync issue in stream 0 at 0:00:26.317 : video frame timecode differs by +41.708ms
004047:0010 AV sync issue in stream 0 at 0:00:26.359 : video frame timecode differs by -41.711ms
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DEBUG: Code 0 at Dvw_R{EHBvKRw[I\?9EV:121265200
004047:0010 AV sync issue in stream 0 at 0:00:56.681 : video frame timecode differs by +41.708ms
004047:0010 AV sync issue in stream 0 at 0:00:56.723 : video frame timecode differs by -41.711ms
004047:0010 AV sync issue in stream 0 at 0:01:15.200 : video frame timecode differs by +41.708ms
004047:0010 AV sync issue in stream 0 at 0:01:15.241 : video frame timecode differs by -41.711ms
DEBUG: Code 3 at Dvw_R{EHBvKRw[I\?9EV:29396828
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004047:0010 AV sync issue in stream 0 at 0:01:33.635 : video frame timecode differs by +41.702ms
004047:0010 AV sync issue in stream 0 at 0:01:33.676 : video frame timecode differs by -41.716ms
004047:0010 AV sync issue in stream 0 at 0:01:33.676 : too many video frames with invalid timecodes, future messages will be suppressed
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004001:0000 Forced subtitles track #4 turned out to be empty and was removed from output file
004047:0010 AV sync issue in stream 0 at 0:45:17.256 : video stream has 238 frames with invalid timecodes
005005:0080 1 titles saved
005036:0104 Copy complete. 1 titles saved.
Application exited at Sat Sep 10 16:23:11 2016
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angelgraves13
Posts: 93
Joined: Thu Jun 06, 2013 9:36 pm

Re: Supergirl series 1 bluray stuttering when ripped to pc

#6 Post by angelgraves13 » Sun Sep 25, 2016 4:31 am

They're mastered that way. Same with DC's Legends of Tomorrow S1 and Vampire Diaries S7.

I didn't run into any issues remuxing it though. MakeMKV corrects the obviously stupid form of copy protection.
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nobody
Posts: 3
Joined: Sat Sep 10, 2016 4:36 pm

Re: Supergirl series 1 bluray stuttering when ripped to pc

#7 Post by nobody » Mon Sep 26, 2016 12:12 am

Ripping with v1.10.2 I'm still seeing stutter in DC's Legends of Tomorrow.
It could be VLC v2.2.4, -- I'm seeing it in the same spot over and over.
Computer should be more than fast enough. Playing from an SSD, 32GB ram, Windows 7 64 bit, i7-5930K, GTX970, nothing else consuming any cpu.
Blu ray playback on stand-alone player does not stutter.
Don't have any other software installed at the moment to test mkv with, but I will do that soon.

Original rip from disc has:
004003:0000 The source file is corrupt or invalid, attempting to work around
004007:0010 AV synchronization issues were found in file 'J://DC's_Legends_of_Tomorrow_Season_1_Disc_1_t00.mkv' (title #1)
004047:0010 AV sync issue in stream 0 at 0:00:08.091 : video frame timecode differs by +41.705ms
004047:0010 AV sync issue in stream 0 at 0:00:08.133 : video frame timecode differs by -41.713ms
DEBUG: Code 3 at aVj(FNtHCvA!76nROu]I:29396828
DEBUG: Code 0 at aVj(FNtHCvA!76nROu]I:121265200

Re-ripping it from hard drive produces the same results:
004003:0000 The source file is corrupt or invalid, attempting to work around
DEBUG: Code 3 at aVj(FNtHCvA!76nROu]I:29396828
DEBUG: Code 0 at aVj(FNtHCvA!76nROu]I:121265200

Thanks
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DaveBinM
Posts: 20
Joined: Tue Sep 27, 2016 2:33 pm

Re: Supergirl series 1 bluray stuttering when ripped to pc

#8 Post by DaveBinM » Tue Sep 27, 2016 2:37 pm

I've had the same issue with my rips of Supergirl S1 in Australia.

I tried playing it back in Plex Media Player, but also saw stutters. In their error log, I can see

Code: Select all

2016-09-26 22:17:05 [ INFO  ] JS: [Timeline] playing, 865490/2717256 
2016-09-26 22:17:15 [ INFO  ] JS: [Timeline] playing, 875500/2717256 
2016-09-26 22:17:25 [ INFO  ] JS: [Timeline] playing, 885510/2717256 
2016-09-26 22:17:34 [ WARN  ] PlayerComponent.cpp @ 519 - cplayer: Invalid video timestamp: 894.143000 -> 894.102000 
2016-09-26 22:17:34 [ DEBUG ] PlayerComponent.cpp @ 515 - cplayer: Change display sync audio drift: 1 
2016-09-26 22:17:34 [ DEBUG ] PlayerComponent.cpp @ 515 - cplayer: Change display sync audio drift: 0 
2016-09-26 22:17:34 [ DEBUG ] PlayerComponent.cpp @ 515 - cplayer: Compensation factor: 0.998226 
2016-09-26 22:17:35 [ INFO  ] JS: [Timeline] playing, 895520/2717256 
2016-09-26 22:17:45 [ INFO  ] JS: [Timeline] playing, 905530/2717256 
2016-09-26 22:17:50 [ DEBUG ] PlayerComponent.cpp @ 515 - cplayer: Change display sync audio drift: -1 
2016-09-26 22:17:53 [ WARN  ] PlayerComponent.cpp @ 519 - cplayer: Invalid video timestamp: 913.079000 -> 913.037000 
2016-09-26 22:17:53 [ DEBUG ] PlayerComponent.cpp @ 515 - cplayer: Change display sync audio drift: 1 
2016-09-26 22:17:55 [ INFO  ] JS: [Timeline] playing, 915497/2717256 
2016-09-26 22:18:05 [ INFO  ] JS: [Timeline] playing, 925507/2717256 
2016-09-26 22:18:08 [ WARN  ] PlayerComponent.cpp @ 519 - cplayer: Invalid video timestamp: 928.428000 -> 928.386000 
2016-09-26 22:18:13 [ DEBUG ] PlayerComponent.cpp @ 515 - cplayer: Change display sync audio drift: 0 
2016-09-26 22:18:13 [ DEBUG ] PlayerComponent.cpp @ 515 - cplayer: Compensation factor: 0.999987 
2016-09-26 22:18:15 [ INFO  ] JS: [Timeline] playing, 935517/2717256
Suggesting there's an invalid video timestamp. Is this something that MakeMKV can rectify? Happy to provide any logs or sample files as needed.
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DaveBinM
Posts: 20
Joined: Tue Sep 27, 2016 2:33 pm

Re: Supergirl series 1 bluray stuttering when ripped to pc

#9 Post by DaveBinM » Wed Sep 28, 2016 10:25 am

angelgraves13 wrote:They're mastered that way. Same with DC's Legends of Tomorrow S1 and Vampire Diaries S7.

I didn't run into any issues remuxing it though. MakeMKV corrects the obviously stupid form of copy protection.
If you don't mind me asking, what version of MakeMKV are you running, or what did you use to remux it? I'm still seeing issues, even on the latest version.
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nobody
Posts: 3
Joined: Sat Sep 10, 2016 4:36 pm

Re: Supergirl series 1 bluray stuttering when ripped to pc

#10 Post by nobody » Tue Oct 18, 2016 3:12 am

I've tried several methods to remove the stutter with only one success -- of course with a downside.
I used the MakeMKV backup option and was lucky enough that each episode appears to be it's own m2ts file.
From there I used HandBrake to render a smaller file.
While the full audio (DTS-HD MA and DTS) and subtitle options were available, the chapters were not.
This method has proven successful for both Supergirl and DC's Legends of Tomorrow.

In the past I've used MKVToolNix GUI to merge a/v pieces together such as the chapters with the Handbrake-rendered mkv (or subtitles shifted from the black bars over the video), and then run it thru MakeMKV one more time since MakeMKV used to fix several issues from other software, but now I'm seeing multiple a/v sync issues reported by MakeMKV among other things. Not sure if there's any video issues from running this back thru MakeMKV as of yet.
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MrVideo
Posts: 128
Joined: Sat Feb 27, 2016 2:31 am

Re: Supergirl series 1 bluray stuttering when ripped to pc

#11 Post by MrVideo » Tue Oct 18, 2016 8:41 pm

nobody wrote:While the full audio (DTS-HD MA and DTS) and subtitle options were available, the chapters were not.
This method has proven successful for both Supergirl and DC's Legends of Tomorrow.
Download ChapterGrabber (google it). You can then point it at a decrypted Blu-ray and get the chapter values. I haven't tried it, but you might be able to point it directly at a M2TS file. You can save the chapter values in a variety of formats, one of which may work with Handbrake.
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Achilles
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Joined: Thu Mar 09, 2017 9:37 am

Re: Supergirl series 1 bluray stuttering when ripped to pc

#12 Post by Achilles » Thu Mar 09, 2017 9:53 am

Not sure why but using CloneBD by Elaborate Bytes allowed me to create MKVs with Supergirl and Legends of Tomorrow without the framerate stuttering due to

Code: Select all

AV sync issue in stream 0 at 0:00:05.463 : video frame timecode differs by +41.708ms
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