SCSI Error

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Pit boss
Posts: 7
Joined: Wed Jul 13, 2016 4:51 pm

SCSI Error

Post by Pit boss »

I´m running MKV 1.10.4 and keep getting Scsi errors al the time when trying to rip a BR disc.

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Internal error - Operation was cancelled (66)' occurred while issuing SCSI command A40..002007401 to device 'SPTI:\Device\CdRom0'
Highest AACS version is v62 , MKB saved as C:\Users\Mattias Eriksson/.MakeMKV/MKB_v62_The_Nice_Guys.tgz
Failed to open disc

The problem is intermittent and have no connection to a special movie, if i close the program and restart it i can usaly copy the disc without any problems.
The disc this log was copied from was True Detectiv S01 Disc 3
AACS v46

Any Thoughts?

Regards
Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: SCSI Error

Post by Woodstock »

Are there any errors at "loading disk" stage, before you ask MakeMKV to scan it?
Pit boss
Posts: 7
Joined: Wed Jul 13, 2016 4:51 pm

Re: SCSI Error

Post by Pit boss »

Woodstock wrote:Are there any errors at "loading disk" stage, before you ask MakeMKV to scan it?
I´m afraid it´s after i loaded the disk, it´s during the reading process when it gets the playlist.
Sometimes i dont even have to restart the program i just have to stop the reading and restart it.

Regards
dschertz
Posts: 1
Joined: Wed Jan 11, 2017 5:19 am

Re: SCSI Error

Post by dschertz »

I too have been getting these errors after updating this week. Every other disc get at least one of these errors. Very frustrating.
Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: SCSI Error

Post by Woodstock »

"at least one of these errors"... "Very frustrating."

It's frustratingly hard to offer suggestions without specific information.

Different errors mean different possibilities. If, for example, you get an error that says:
Highest AACS version is v63 , MKB saved as C:\Users\MyUserName/.MakeMKV/MKB_v63_SomeReallyNewMovie.tgz
The fix can't happen until Mike gets samples of the new AACS version data, which means that C:\Users\MyUserName/.MakeMKV/MKB_v63_SomeReallyNewMovie.tgz needs to be sent in, per the instructions here: /svq/

The change list on the download page, /download/ , list the highest AACS version that MakeMKV works with. version 1.10.4 handles v62 (I've got v62 disks), so long as it can properly read the beginning of the disk. And if there are v62 disks that are still unreadable due to key exchange issues, then the file MakeMKV generates should still be forwarded to svq@makemkv.com for analysis.

Read errors prior to the key exchange will break the key exchange, so they should be dealt with using methods outlined here: http://www.makemkv.com/forum2/viewtopic.php?f=8&t=15055
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