Toy Story, Dinosaurier, Das Philadelphia Experiment fail

[cwhimster]

The barcodes are, in order: 8 717418 237172, 8 717418 118501 and 4 0326144 605131. These are German-market Blu-Rays.

For Dinosaurier (Disney movie) the log is this:

Backing up disc into folder "/Volumes/DroboS/BluRays/Dinosaurs"
DEBUG: Code 0 at JNx,nqFN/N"u"k:121262164
DEBUG: Code 0 at XV|gXdbpWpXuJun0:213135780
Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2 at Vd4X,:+][JL6@?gh4TQ[d]):29393447
DEBUG: Code 0 at zfjqZi7mzh9{NXISnWz:213132882
DEBUG: Code 0 at d+|?Bz9?j)2&<-IKASV~:121265108
Backup failed


For Das Philadelphia Experiment the log is this:

MakeMKV v1.9.10 darwin(x86-release) started
Debug logging enabled, log will be saved as /Users/carsten/MakeMKV_log.txt
Optical drive "DVD+R-DL HL-DT-ST DVDRW GX30N RP09d" opened in OS access mode.
Optical drive "BD-RE TSSTcorp BDDVDW SE-506BB TS00d" opened in OS access mode.
Backing up disc into folder "/Volumes/DroboS/BluRays/PhiladelphiaExperiment"
DEBUG: Code 100795393 at N;87||f5zz=H&u>Wt_:29396621
DEBUG: Code 100795393 at N;87||f5zz=H&u>Wt_:29393930
Error 'Scsi error - NOT READY:LOGICAL UNIT IS IN PROCESS OF BECOMING READY' occurred while reading '/AACS/Content000.cer' at offset '0'
DEBUG: Code 100795393 at N;87||f5zz=H&u>Wt_:29396621
DEBUG: Code 100795393 at N;87||f5zz=H&u>Wt_:29393930
Error 'Scsi error - NOT READY:LOGICAL UNIT IS IN PROCESS OF BECOMING READY' occurred while reading '/AACS/Content001.cer' at offset '0'
DEBUG: Code 0 at XV|gXdbpWpXuJun0:213137758
DEBUG: Code 100795393 at N;87||f5zz=H&u>Wt_:29396621
DEBUG: Code 100795393 at N;87||f5zz=H&u>Wt_:29393930
Error 'Scsi error - NOT READY:LOGICAL UNIT IS IN PROCESS OF BECOMING READY' occurred while reading '/AACS/MKB_RO.inf' at offset '0'
DEBUG: Code 0 at `g0y$]z%f0:[t:29394344
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at XV|gXdbpWpXuJun0:29395701
DEBUG: Code 0 at zfjqZi7mzh9{NXISnWz:213140495
DEBUG: Code 0 at d+|?Bz9?j)2&<-IKASV~:29396851
Backup failed

[Woodstock]

Error 'Scsi error - NOT READY:LOGICAL UNIT IS IN PROCESS OF BECOMING READY' occurred while reading '/AACS/Content001.cer' at offset '0'

Hmmm... I've not seen that error before.

A google search comes up with a variety of reasons for this to show up in Windows and VMWare, but fewer for OS X. If this is a USB drive, I'd suggest unplugging it and replugging it, so OS X reconnects.

[cwhimster]

That part of the error is transient, it happens with some disks and not other. I suspect some soft timeout or similar. In any case, I am in the middle of backing up my Blur-Rays, and most work, but a couple don't, which I am listing here.

By the way, when a disk fails, I will usually try to eject it, copy something else, and so on, and then return to it. There was actually a full reboot of my machine in between as well. The disks I am listing here are the ones which persistently fail to copy.

[cwhimster]

Another disk which fails is Lost Season 5 Disc 3. Barcode 8 717418 218119. Log:

Backing up disc into folder "/Volumes/DroboS/BluRays/LOST_SEASON5_DISC3"
Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 0 at "f^D&B"HY$XoSZZiR:213135159
Error 'Scsi error - NOT READY:LOGICAL UNIT IS IN PROCESS OF BECOMING READY' occurred while reading '/BDMV/STREAM/00474.m2ts' at offset '0'
DEBUG: Code 0 at zfjqZi7mzh9{NXISnWz:121266120
DEBUG: Code 0 at d+|?Bz9?j)2&<-IKASV~:121265108
Backup failed

I can read the disc with other apps, this transient error only happens in MakeMKV. Could it be that the drive just takes a little too long to read some sector, and then hits some timeout in the app? Could you make it more tolerant to that?

[Woodstock]

In Preferences->IO, you can change the number of retries MakeMKV will make when trying to read data; it can sometimes help when the operating system gives up too soon.

[cwhimster]

Thanks, I will try that. Does the log tell you that this is the problem, or might there be another reason for the failure? Ultimately I might try buying another drive, but obviously I would prefer to avoid this expenditure. Is there a recommended drive? I currently use a Samsung.

[Woodstock]

If the log does say what's going on, it's in those debug messages, and only Mike can translate what they mean.

[cwhimster]

I have increased the timeout, and now several of the discs are going through...

[cwhimster]

All my discs ripped now. Since there is no performance penalty to this setting, you may want to consider setting a higher default. I changed it from 5 to 20.