Can't run app

The place to discuss Mac OS X version of MakeMKV
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tjscoggin
Posts: 2
Joined: Tue Apr 12, 2016 5:53 am

Can't run app

#1 Post by tjscoggin » Tue Apr 12, 2016 6:07 am

I've never had this problem with MakeMKV before. Whenever I download a new version of the app, it won't open. I get the usual msg that the current version is old, that I need to download a new one. Then when I do that, the same thing happens. Again and again.

Help?

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Can't run app

#2 Post by Woodstock » Tue Apr 12, 2016 2:13 pm

The key built in to v1.9.9 expired in late March. You need to set your system date back to around 3/25/2016, start MakeMKV, then you can reset your date.

Once it is running, you can enter the key found in this message, to make it work until late May: http://makemkv.com/forum2/viewtopic.php?f=5&t=1053

tjscoggin
Posts: 2
Joined: Tue Apr 12, 2016 5:53 am

Re: Can't run app

#3 Post by tjscoggin » Thu Apr 14, 2016 3:53 am

Thanks so much!

tanglin
Posts: 4
Joined: Thu Sep 30, 2010 1:19 pm

Re: Can't run app

#4 Post by tanglin » Thu Apr 14, 2016 5:02 pm

You don't need to set the date back. Just click Register and copy in the key.

ceedee
Posts: 2
Joined: Thu Apr 14, 2016 7:43 pm

Re: Can't run app

#5 Post by ceedee » Thu Apr 14, 2016 7:48 pm

I have just had this happen to me. I have the current version, but it says it is the old version.
I would love to 'put in the key' - what is it? or where do I find it?
cheers,
Ceedee

ceedee
Posts: 2
Joined: Thu Apr 14, 2016 7:43 pm

Re: Can't run app

#6 Post by ceedee » Thu Apr 14, 2016 7:56 pm


kmielke
Posts: 4
Joined: Sat Apr 30, 2016 4:44 pm

Re: Can't run app

#7 Post by kmielke » Sat Apr 30, 2016 6:04 pm

Hi there,

i have a similar problem. 1.9.9 was running fine till last week. i tried to update 1.9.10 without success. 1.9.10 was nat starting. i found this thread an tried it out. but this is not working for me. right now i have the situation that no version (1.9.8, 1.9., 1.9.10) is stating anymore.

When i start makemkv from desktop just nothing happens. When i start it within terminal i get the message: Killed: 9

Can anyone help?

Thanks
Regards
Kester

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Can't run app

#8 Post by Woodstock » Sun May 01, 2016 12:23 am

Do you have any error logs to show why the operating system killed the process?

kmielke
Posts: 4
Joined: Sat Apr 30, 2016 4:44 pm

Re: Can't run app

#9 Post by kmielke » Sun May 01, 2016 8:40 am

No. Where can i find such a log? Can i create i kind of dump?

thx

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Can't run app

#10 Post by Woodstock » Sun May 01, 2016 7:13 pm

What logs are where depends upon the operating system. Windows has its Event Viewer. I'd check the files in the /var/log directory under Linux for one that changed just after you get the Killed message, because different distributions of Linux log things in different files. I'm not sure where to look under OS X.

kmielke
Posts: 4
Joined: Sat Apr 30, 2016 4:44 pm

Re: Can't run app

#11 Post by kmielke » Sun May 01, 2016 8:14 pm

hm... i am running Mac OS X...

i did a "tail -f *" in /var/log while starting makemkv... nothing. So it looks like this is not the right place to look for the log... :(

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Can't run app

#12 Post by Woodstock » Sun May 01, 2016 11:36 pm

OS X has something similar to Window's Event Viewer that logs any system-related events, with a graphic interface. I do not know what it is called, though.

kmielke
Posts: 4
Joined: Sat Apr 30, 2016 4:44 pm

Re: Can't run app

#13 Post by kmielke » Thu May 05, 2016 8:23 am

found the problem.

i installed this tool: https://objective-see.com/products/ostiarius.html

05.05.16 10:15:22,000 kernel[0]: OSTIARIUS: /Applications/MakeMKV.app/Contents/MacOS/makemkv is from the internet & is unsigned -> BLOCKING!

xattr -cr /Applications/MakeMKV.app/Contents/MacOS/makemkv solved the problem.

Thanks for the hint. :)

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