I paid $50 over a week ago. Where's my registration key?

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bdkennedy1
Posts: 5
Joined: Sat Apr 02, 2016 5:26 pm

I paid $50 over a week ago. Where's my registration key?

#1 Post by bdkennedy1 » Sat Apr 02, 2016 5:30 pm

I sent an email 2 days ago to support@makemkv.com and have heard nothing back. If I don't get my key by Monday, I'm contesting the charge on my card.
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Woodstock
Posts: 10323
Joined: Sun Jul 24, 2011 11:21 pm

Re: I paid $50 over a week ago. Where's my registration key?

#2 Post by Woodstock » Sun Apr 03, 2016 12:00 am

Registration key should have been in your mailbox within an hour of the payment being completed... Mine took 5 minutes.

Check you spam folder for a message from avangate.com, which would have sent the key. Otherwise, an email to support@makemkv.com is what is needed for Mike to look into it.
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blatantninja
Posts: 1
Joined: Tue Mar 26, 2013 12:16 pm

Re: I paid $50 over a week ago. Where's my registration key?

#3 Post by blatantninja » Sun Apr 03, 2016 2:37 am

Given that the current 'beta' key was only good through the end of March, this is not looking promising.
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