Hunger Games Mockingjay Part 2

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fuadm
Posts: 1
Joined: Wed Mar 23, 2016 3:07 am

Hunger Games Mockingjay Part 2

Post by fuadm »

The error reads:

MakeMKV v1.9.9 win(x64-release) started
using direct disc access mode
failed to open disk


I have not seen this error with any other disc. What gives?

Fuad
Woodstock
Posts: 10332
Joined: Sun Jul 24, 2011 11:21 pm

Re: Hunger Games Mockingjay Part 2

Post by Woodstock »

Do you have debug logging turned on? We need more information, and debug logging MAY give us that.

Link in my signature tells you how to turn it on, if you don't already have it.
adampk17
Posts: 3
Joined: Tue Mar 29, 2016 9:57 pm

Re: Hunger Games Mockingjay Part 2

Post by adampk17 »

Hunger Games Mockingjay Part 2 Redbox DVD

I get "no disc inserted" from MakeMKV, Windows 10 doesn't see the disc either. However, it works fine in my xbox one.

The MakeMKV log does not contain any info.
Woodstock
Posts: 10332
Joined: Sun Jul 24, 2011 11:21 pm

Re: Hunger Games Mockingjay Part 2

Post by Woodstock »

If Windows doesn't see the disk, it's a good bet that resetting the computer will change the situation... Not just logging out and back in, but powering down the computer, or (if it has it) pressing the reset button. There are times that Windows will stop talking to the hardware, or vice versa, and a hardware reset is the only thing that gets it all back to normal.
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