Problem with several blu-rays

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D_A_N2
Posts: 4
Joined: Mon Mar 14, 2016 2:41 am

Problem with several blu-rays

#1 Post by D_A_N2 » Mon Mar 14, 2016 2:47 am

Just started working with MakeMKV to rip my blu-rays and DVDs, first few days of ripping (with a new usb BD drive on a mid 2011 Mac OS 10.11.2) went okay, however since yesterday I have been getting various versions of the following error on multiple Blu Ray discs, eventually after numerous retries I would manage to get a full rip that plays back fine but it's gotten to the point where it no longer seems to work.


Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Posix error - Device not configured' occurred while reading '/dev/rdisk3' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '12646612992'
Failed to save title 0 to file /Users/d******o/Desktop/Titanic_t00.mkv
0 titles saved, 1 failed

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Problem with several blu-rays

#2 Post by Woodstock » Mon Mar 14, 2016 2:11 pm

USB-powered drives must be plugged into a USB port that has enough power to support them. Laptops should be plugged into wall power if you're plugging directly into them and expecting to rip at full speed. If you're using a desktop machine, the drive should be plugged directly into the machine, OR a POWERED hub.

When MakeMKV gets them going at full speed, a lot of drives run out of "juice" from the USB port, and shut down or reset.

D_A_N2
Posts: 4
Joined: Mon Mar 14, 2016 2:41 am

Re: Problem with several blu-rays

#3 Post by D_A_N2 » Mon Mar 14, 2016 2:16 pm

It is connected directly to the desktop with a Y cable so I assume it should be getting enough power. Could it be something to do with the drive mechanism being defected?

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Problem with several blu-rays

#4 Post by Woodstock » Mon Mar 14, 2016 2:36 pm

It is possible. When you rip the same disk multiple times, does the position where the error occur move around, or is it close to the same offset every time? If you rip the particular title where the failure occurs by itself, does the position move around?

Close to the same point (plus or minus 10-50 in the offset) implies a problem with the disk itself, rather than the drive.

D_A_N2
Posts: 4
Joined: Mon Mar 14, 2016 2:41 am

Re: Problem with several blu-rays

#5 Post by D_A_N2 » Mon Mar 14, 2016 3:16 pm

Not always they same time, sometimes it stops right as I start, other times at the very end and others I can't even get the disk to open (it's always the same "NOT READY:MEDIUM NOT PRESENT - TRAY OPEN" error)

As I mentioned some titles after retrying and restarting my comp I'm able to eventually rip fully, however the problem is becoming more persistent. I even retried discs I had initally ripped successfully and now I get this error.

D_A_N2
Posts: 4
Joined: Mon Mar 14, 2016 2:41 am

Re: Problem with several blu-rays

#6 Post by D_A_N2 » Mon Mar 14, 2016 3:17 pm

Not always they same time, sometimes it stops right as I start, other times at the very end and others I can't even get the disk to open (it's always the same "NOT READY:MEDIUM NOT PRESENT - TRAY OPEN" error)

As I mentioned some titles after retrying and restarting my comp I'm able to eventually rip fully, however the problem is becoming more persistent. I even retried discs I had initally ripped successfully and now I get this error.

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Problem with several blu-rays

#7 Post by Woodstock » Mon Mar 14, 2016 8:43 pm

It reads more and more like a hardware issue. Try swapping the two ports you're plugging the Y cable into; it should NOT make a difference, but I have seen it happen that a port becomes flaky. Only one port has to work for data; the other branch of the cable is only to get more power than a single port can deliver.

But there is the very real possibility that the drive itself is going bad.

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