makemkv crash after remote desktop

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nemike
Posts: 14
Joined: Thu Feb 13, 2014 9:17 pm

makemkv crash after remote desktop

Post by nemike » Tue Feb 16, 2016 11:12 pm

If I leave makemkv ripping a movie and then the next morning remote desktop into my machine and click the ok button for makemkv finished so many tracks etc it will stop responding and after about 30 seconds I get a message that makemkv will now exit (see attached pic) ok can't attach photo "Sorry, the board attachment quota has been reached." I'm running 1.9.9 for Windows, I'm running Win 8.1 with 3 monitors and the main monitor is the middle monitor (if that helps)

Thanks, Mike

nemike
Posts: 14
Joined: Thu Feb 13, 2014 9:17 pm

Re: makemkv crash after remote desktop

Post by nemike » Tue Sep 20, 2016 9:40 pm

This problem still exists in the latest version. Any update on addressing this crash? I am a developer and could help debug/fix etc, would also be willing to sign an NDA etc.

Woodstock
Posts: 10333
Joined: Sun Jul 24, 2011 11:21 pm

Re: makemkv crash after remote desktop

Post by Woodstock » Wed Sep 21, 2016 3:27 pm

If you can pull the Windows event for the crash and send that to support@makemkv.com, Mike can take a look at it. Explain what is going on, so he has the context with the crash report.

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