The volume key is unknown for this disc

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dagrega
Posts: 1
Joined: Tue Feb 16, 2016 6:05 pm

The volume key is unknown for this disc

#1 Post by dagrega » Tue Feb 16, 2016 6:12 pm

Hello,

Today i tried to rip a BluRay from my LG-NAS System, but it didn't work!
I can acces to the drive via the windows explorer so i can see the folders AACS, BDMV & CERTIFICATE.
In MakeMKV i cklicked on "Open Files" and selected the "index.bdmv" directly on the NAS System.
After that the following Error Messages appered:

Code: Select all

Opening files on harddrive at B:
Evaluation version, 30 day(s) out of 30 remaining
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
What ist the Mistake and what can i do now?

Thanks from Germany!

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: The volume key is unknown for this disc

#2 Post by Woodstock » Wed Feb 17, 2016 1:15 am

If the drive is on the NAS, MakeMKV cannot get permissions to access a network resource at the level it needs to obtain the volume key, so it can't decrypt the disk.

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