Failed to open disc. Help!

[Gkohler]

Have used makemkv for a while and have never run into this issue. I recently updated to 1.9.7 and now most discs fail to open. All discs are screeners, so I'm thinking it could be a new protection issue..? Using on a Mac w/ up to date software. Hoping I can find help here!


TYPE: DVD
LABEL: MI5_ROGUE_NATION
PROTECTION: CSS/CPPM

Drive Information
OS device name: /dev/rdisk2
Current profile: DVD-ROM
Manufacturer: TSSTcorp
Product: BDDVDW SE-506AB
Revision: TS01
Serial number: R8L56GWCA002AR
Bus encryption flags: 1F
Highest AACS version: 50

Disc Information
Label: MI5_ROGUE_NATION
Timestamp: 2015-09-30 13:54:49
Data capacity: 5.81 Gb
Disc type: DVD-ROM
Disc size: 120mm
Maximum read rate: 10.08 Mbps [1x]
Number of layers: 2 (OTP)

LOG:

MakeMKV v1.9.7 darwin(x86-release) started
Debug logging enabled, log will be saved as /Users/garrettkohler/MakeMKV_log.txt
Optical drive "DVD+R-DL HL-DT-ST DVDRW GS23N SB03d" opened in OS access mode.
Optical drive "BD-RE TSSTcorp BDDVDW SE-506AB TS01d" opened in OS access mode.
Using direct disc access mode
Calculated BUP offset for VTS #0 does not match one in IFO header.
Calculated BUP offset for VTS #1 does not match one in IFO header.
DEBUG: Code 0 at ~b\iJj"kJ&nRy%VU0:121262670
Title #0 in broken titleset was skipped
Failed to open disc

[jacki]

I found the same issue, haven't had time to contact tech support yet. I think the screeners are different this year. MakeMKV used to work every time.

[Gkohler]

I found the same issue, haven't had time to contact tech support yet. I think the screeners are different this year. MakeMKV used to work every time.

I contacted support and they told me my only option is to use manual mode. But that function is way over my head. Can't seem to figure out how to use it. Are you familiar?

[Gkohler]

So I've been trying to use manual mode on a Sicario screener but none of the syntax's I use work.

I've tried 1:1-2 1:3-4 1:5-6 1:7-8 1:9-10 1:11-12

And

1: 1 2 3 4 5 6 7 8 9 10 11 12

And

1: 1-12

All come back with "Invalid token"

Hoping someone can help me with my problem here.. Thank you!

[mike admin]

Code: Select all

Title #0 in broken titleset was skipped

This is a new structure protection. Should be fixed in the next version, 1.9.8

[Gkohler]

Code: Select all

Title #0 in broken titleset was skipped

This is a new structure protection. Should be fixed in the next version, 1.9.8

That's great news! Thought I was doomed.

Do we know when the new version is being released? Thanks!

[weewill]

It seems as if all of this years screeners are employing this method. I always have ripped mine to place shift. Who has DVD players anymore ???

Would be great to get this fix out ASAP!

[duffgardens]

gotten this basically for all screeners this season (Steve Jobs, Sicario, Straight Outta Compton, Crimson Peak, etc)

MakeMKV v1.9.7 darwin(x86-release) started
Debug logging enabled, log will be saved as /Users/John/MakeMKV_log.txt
Optical drive "DVD+R-DL HL-DT-ST DVD-RW GH41N PQ04" opened in DASPI v1.5 mode.
Optical drive "BD-ROM HL-DT-ST BDDVDRW CT10N WA02" opened in DASPI v1.5 mode.
Using direct disc access mode
Calculated BUP offset for VTS #0 does not match one in IFO header.
Calculated BUP offset for VTS #1 does not match one in IFO header.
DEBUG: Code 0 at ~b\iJj"kJ&nRy%VU0:121262670
Title #0 in broken titleset was skipped
Title #1 in broken titleset was skipped
DEBUG: Code 233 at dytTB2MVolug3XDjF0BxixQ+:0
Failed to open disc

I would happily become a paying customer for a fix. Love the program in general, happy to support it.

[weewill]

yes it's a bummer. i just like to place shift my screeners so i can watch them on an iPad etc...

[Gkohler]

There is a fix for this and its coming soon!

[duffgardens]

yes it's a bummer. i just like to place shift my screeners so i can watch them on an iPad etc...

i hear ya. i have a big pile of discs and no disc player to play them on.

[julesibulesi]

I have the exact same problem. Out of 12 screeners I received so far, I was able to play only three. Can't wait for the fix. I'll also write VES about it. And, of course, I won't consider the "protected" movies for any awards. Sorry, studios, but if you want us to be professional about this, maybe stop treating us as if we're all just trying to upload your stuff to torrent sites. (Could have saved 100 bucks, too, because I ended up buying an external player in the hopes that it would remedy the situation.)

[duffgardens]

Carol, Trumbo, Spotlight and Brooklyn all worked so far.

So it's not all bad.

[Gkohler]

Hateful 8 works too

[Gkohler]

New version is available for download and it has the fix for this issue.