How do I get a replacement activation key?

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skipwithr
Posts: 1
Joined: Sat Nov 07, 2015 10:29 pm

How do I get a replacement activation key?

Post by skipwithr »

Hi,

I'm not sure how to go about this, and the MakeMKV site was particularly unhelpful in the way of actually contacting someone for support. So is there any sort of customer support contact info that I'm just not seeing? Basically, I bought a key maybe a year or so ago, saved the confirmation email, and somewhere along the way it has since been misplaced or deleted, and I don't have a copy of my activation key. So, am I screwed? Or does anyone know of a way to get in touch with the company?

Thanks in advance,

Richard
Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: How do I get a replacement activation key?

Post by Woodstock »

Email to support@makemkv.com should take care of it. Give Mike as many details as possible, especially the email address you used to buy it, and he can take care of things.
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