Contact Information

[mcronje]

Hi All, How do I contact tech support for assistance with a makemkv order? I have sent several emails to support @ makemkv . com and customer @ avangate . com over the last 7 days, and have not received a response from either. I cannot locate a phone number for makemkv, and the numbers listed for Avangate goes to the voicemail of an office supplies company. Any assistance is greatly appreciated.

[Woodstock]

support@makemkv.com is definitely the one to use. Mike is usually pretty good about responding within a few days on registration questions.

[rickyjm]

Just a clarification for this please. If the issue is quite complicated, would it be possible that an acknowledgement reply could be made just so users would at least know that the mail has been resolved and worked on?