main feature skipped on custom 3D blu-ray folder

[mattias83]

I have a custom blu-ray folder (BDMV + CERTIFICATE) that I'm trying to use MakeMKV with, but MakeMKV doesn't seem to see the main feature. It's a 3D blu-ray. There's also a couple extras and it doesn't see those either. It lists lots of titles as skipped. It lists several titles but most are under 1MB. I have it set to skip titles under 1 second so it shouldn't be skipping all these titles. Could it be a structure problem with the disc? The folder plays in my mede8er player and it plays in 3D so I know the title is there. How can I get MakeMKV to read this folder and see all the titles? Normally I don't have any issue with MakeMKV but this one is giving me a hard time.

[Woodstock]

Turn on debug logging (see FAQ link in my signature) and give us something to work with. Send the log and the files asked for to support@makemkv.com so that Mike sees them sooner, but also put the log in a message here (as text inside a "code" block... there's a button for that on the editor, rather than an attachment) so that others might be able to see what the problem is.

[mattias83]

Okay, I followed your instructions and sent the email as instructed with the requested files and the debug file. I'm posting the debug file here also:

Code: Select all

Debug log started at Wed Jul 01 15:24:01 2015 , written by MakeMKV v1.9.3 win(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.9.3 win(x86-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Mark/MakeMKV_log.txt
003007:0000 Using direct disc access mode
003305:0000 AACS directory not present, assuming unencrypted disc
001001:0020 DBG ASSERT: QvEP#c1sJqPj3i&w4 LG, at }`2iV}? jeP%Z,p6UQ:29393493
001001:0020 DBG ASSERT: QvEP#c1sJqPj3i&w4 LG, at }`2iV}? jeP%Z,p6UQ:29393493
001001:0020 DBG ASSERT: QvEP#c1sJqPj3i&w4 LG, at }`2iV}? jeP%Z,p6UQ:29393493
001001:0020 DBG ASSERT: QvEP#c1sJqPj3i&w4 LG, at }`2iV}? jeP%Z,p6UQ:29393493
003016:0000 Title #00007.mpls was skipped
003016:0000 Title #00009.mpls was skipped
003016:0000 Title #00100.mpls was skipped
003307:0000 File 00003.m2ts was added as title #0
003016:0000 Title #00006.m2ts was skipped
003016:0000 Title #00008.m2ts was skipped
003016:0000 Title #00009.m2ts was skipped
003307:0000 File 00017.m2ts was added as title #1
003307:0000 File 00018.m2ts was added as title #2
003307:0000 File 00019.m2ts was added as title #3
003016:0000 Title #00020.m2ts was skipped
003307:0000 File 00026.m2ts was added as title #4
003307:0000 File 00028.m2ts was added as title #5
003307:0000 File 00029.m2ts was added as title #6
003016:0000 Title #00030.m2ts was skipped
003016:0000 Title #00031.m2ts was skipped
003016:0000 Title #00036.m2ts was skipped
003016:0000 Title #00041.m2ts was skipped
003016:0000 Title #00042.m2ts was skipped
003307:0000 File 00045.m2ts was added as title #7
003307:0000 File 00046.m2ts was added as title #8
003307:0000 File 00047.m2ts was added as title #9
003016:0000 Title #00048.m2ts was skipped
003016:0000 Title #00052.m2ts was skipped
003016:0000 Title #00055.m2ts was skipped
003016:0000 Title #00059.m2ts was skipped
003016:0000 Title #00061.m2ts was skipped
003016:0000 Title #00063.m2ts was skipped
005011:0000 Operation successfully completed
Application exited at Wed Jul 01 15:24:40 2015

The disc is an ISO image, mounted in Daemon tools.

[mattias83]

Any update on this issue? There must be a reason why this disc (and a couple others like it) won't read properly in Makemkv.

[mattias83]

I never got any response, not did I get an email about this issue. ?

[ndjamena]

Try following these instructions:

/onlinehelp/testdump.html

But enter *NOFILTER* instead of *TESTDUMP* and see if that helps. If it doesn't then there's nothing the current version of MakeMKV can do about it and you'll need to use alternate tools.